Office Administrator Role

16 hours ago


Reading, Reading, United Kingdom Solutions4Health Full time
Job Description

Solutions4Health, an innovative company tackling health inequalities, is seeking a highly organized and detail-oriented Office Administrator to join our Reading Head Office team.

As a key member of our team, you will work closely with minimal supervision, providing administrative support across various tasks, including data analysis, report writing, and gathering information. You will be the primary point of contact for coordinating appointments, managing data, and supporting our dedicated Stop Smoking Advisers.

We are looking for an enthusiastic and detail-focused individual who can ensure our community stop smoking services run smoothly, making a real difference in the lives of our clients.

Main Responsibilities:
  • Co-manage the service's generic email account.
  • Contact referrals by phone to triage appropriately and book them into relevant clinics with an adviser.
  • Respond to phone calls and answer phone messages as required.
  • Maintain the service's database systems with attention to detail.
  • Ensure enquiries and complaints are handled sensitively and raised appropriately for action.
  • Assist in creating and scheduling content for our social media platforms.
  • Help organize internal and external conferences and training days.


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