Order Coordinator for Sales and Customer Service

6 days ago


Reading, Reading, United Kingdom Office Angels Full time

About the Company


Office Angels is an employment agency that puts expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace.


We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. We do this by showcasing their talents, skills and unique experience in an inclusive environment that helps them thrive.



The Role


An Order Administrator will play a vital role in ensuring the smooth processing of sales orders and maintaining customer satisfaction at our client based in Reading.


This is a hybrid role with the opportunity to work from home after completing probation.



Key Responsibilities


Accurately enter and process sales orders into the ERP system.


Manage required documentation and ensure compliance with company policies.


Communicate with customers via phone and email to provide information, resolve inquiries, and ensure satisfaction.


Address queries from the help desk related to new and replacement equipment.


The ideal candidate will have knowledge of order processing and competent IT skills, including Microsoft Office packages.


Fluency in Italian, French or German would be highly desirable but not essential.



What We Offer


Competitive salary of £26,000 per annum.


A chance to work in a dynamic and inclusive environment where everyone can thrive.


A motivated team that values expertise, energy, and enthusiasm.


A location with good transport links, offering flexibility and work-life balance.



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