HR Operations Manager
1 month ago
**Job Summary**
We are seeking an experienced HR Operations Manager to lead our efforts in enhancing HR systems and operations. As a key member of our team, you will drive efficiency and consistency across all HR practices, managing a team responsible for HR data analysis, payroll, and administration.
**Key Responsibilities**
• Manage a team of HR professionals, fostering their professional development and ensuring high standards of service delivery.
• Collaborate with HR and business leaders to ensure HR practices align with organisational goals and are consistent across the business.
• Lead initiatives to improve HR processes, driving operational efficiency and continuous improvement.
• Oversee the implementation of new HR systems, ensuring seamless integration across the employee lifecycle in partnership with Payroll.
• Supervise HR administration, ensuring all employee events and records are accurate and up-to-date.
• Foster a customer-focused approach within the HR team, ensuring high-quality HR services are delivered to internal stakeholders.
• Develop, implement, and communicate Service Level Agreements (SLAs) to set clear expectations for HR service delivery with key stakeholders.
• Lead company-wide and HR inductions, providing training on key systems and processes.
• Produce regular reports on HR metrics and provide data for audit and compliance purposes using advanced Excel skills.
• Identify training needs and encourage continuous learning and development within the HR Operations team.
• Lead or contribute to HR projects that support business and HR strategy.
• Maintain an understanding of business priorities and operational challenges to ensure HR operations support wider organisational goals.
**Requirements**
• Proven experience in HR operations management and team leadership.
• Expertise in process optimisation and HR system implementation.
• Strong proficiency in HR systems and data management.
• Advanced Microsoft Excel skills for data analysis and reporting.
• Excellent communication, organisational, and project management skills.
**About Us**
Iconic Resourcing is a leading recruitment agency dedicated to providing exceptional HR services to our clients. We are committed to delivering high-quality solutions that meet the evolving needs of our clients and candidates.
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