Operational Facility Manager

1 month ago


Oxford, Oxfordshire, United Kingdom Serco Full time

About the Role:

The Duty Manager will be responsible for managing all aspects of the facility during operating hours, ensuring a high standard of service and safety for customers. This will involve supervising the operational team, managing cash handling processes, and responding to emergency situations.

Key Responsibilities:

  • Manage facility operations, ensuring a safe and enjoyable experience for customers.
  • Supervise and lead the operational team, providing guidance and support as needed.
  • Manage cash handling processes, including handling customer transactions and maintaining accurate records.
  • Respond to emergency situations, prioritizing customer safety and well-being.

What We Offer:

  • Free membership at the Centre, plus heavily discounted use of classes and facilities.
  • Free safeguarding training and DBS checks.
  • Excellent development and training opportunities.
  • 6% employer matched pension contribution.
  • A competitive salary and benefits package.

About Serco:

Serco is a leading provider of leisure services, committed to delivering exceptional experiences for customers. We offer a range of benefits, including career development opportunities and a competitive salary and benefits package.

How to Apply:

If you are a passionate and enthusiastic individual with a passion for delivering exceptional customer service, we encourage you to apply for this exciting opportunity. Please visit our website to learn more and submit your application.



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