Neighbourhood Housing Officer

4 weeks ago

London, Greater London, United Kingdom Carrington Blake Recruitment Full time
Job Title: Community Housing Advisor

Carrington Blake Recruitment is seeking a highly skilled and experienced Community Housing Advisor to join our team. As a Community Housing Advisor, you will play a key role in providing support and guidance to residents in their neighbourhoods, ensuring that they have access to the resources and services they need to thrive.

Key Responsibilities:
  1. Leasehold and Tenancy Management: Ensure that leasehold and tenancy management services are delivered to an exceptionally high standard, maximizing income from rents and service charges while ensuring that residents are at the heart of everything we do.
  2. Resident Engagement: Engage with and involve residents in the management of their neighbourhood through regular estate inspections, including monitoring cleaning, repairs, and maintenance of blocks and estates in partnership with appropriate officers/sections.
  3. Estate Action Plans: Negotiate with and involve residents and partner agencies in the development and implementation of estate action plans that address the individual and local needs of the neighbourhood.
  4. Tenancy Support: Support and sustain tenancies and communities, and prevent homelessness through the provision of general tenancy support to residents to help sustain their tenancy.
  5. Advice and Guidance: Provide advice to residents on a range of services provided by the Council, such as Housing Benefits, lettings, rent and arrears, resident participation, major works, service charges, and right to buy.

Requirements: To be successful in this role, you will need to have a strong understanding of leasehold and tenancy management, as well as excellent communication and interpersonal skills. You will also need to be able to work effectively in a team and have a flexible approach to work.

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