Neighbourhood Response Officer

3 weeks ago


London, Greater London, United Kingdom Clarion Housing Group Full time
Job Summary

We are seeking a highly motivated and experienced Neighbourhood Response Officer to join our team at Clarion Housing Group. As a key member of our neighbourhood team, you will play a vital role in ensuring that our neighbourhoods are clean, safe, and well-maintained.

Key Responsibilities
  • Assist centrally based teams by completing customer visits, viewing and sign-up appointments, and identifying and investigating tenancy breaches and reports of anti-social behaviour.
  • Work collaboratively with other teams, external agencies, and residents to develop and deliver neighbourhood plans and local offers.
  • Develop effective working relationships across Clarion and external agencies, and be confident working alone.
  • Exercise good judgement while being proactive and creative in finding solutions.
Requirements
  • Sound experience in Housing management and customer service.
  • Ability to develop effective working relationships across Clarion and external agencies.
  • Confidence in working alone and exercising good judgement.
  • Proactive and creative problem-solving skills.
What We Offer

As a Neighbourhood Response Officer at Clarion Housing Group, you will have the opportunity to work in a dynamic and supportive environment, with a competitive salary and benefits package. We are committed to rewarding hard work and commitment, and providing benefits that support you and your lifestyle.

Applicants must be able to travel across regions as required. This post is subject to Basic Criminal Record Check Clearance.



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