Neighbourhood Response Officer

4 weeks ago


London, Greater London, United Kingdom Clarion Housing Group Full time

As a Neighbourhood Response Officer at Clarion Housing Group, you will play a vital role in ensuring the cleanliness and safety of our neighbourhoods. You will work collaboratively with other teams, external agencies, and residents to develop and deliver neighbourhood plans and local offers. Your key responsibilities will include completing customer visits, viewing and sign-up appointments, and identifying and investigating tenancy breaches and reports of anti-social behaviour.

You will be working in a fast-paced environment, requiring you to be confident, resilient, and proactive in finding solutions. You will have the ability to develop effective working relationships across Clarion and external agencies, and be confident working alone. If you have a positive mindset, sound experience in Housing management and customer service, and enjoy working with people in the community, this could be the ideal role for you.

At Clarion, we are dedicated to rewarding hard work and commitment, and providing benefits that support you and your lifestyle. We are looking for individuals who are passionate about making a difference in their community and are committed to delivering excellent customer service.

Key responsibilities:

  • Completing customer visits and viewing appointments
  • Identifying and investigating tenancy breaches and reports of anti-social behaviour
  • Working collaboratively with other teams and external agencies to develop and deliver neighbourhood plans and local offers
  • Developing effective working relationships across Clarion and external agencies

Benefits:

  • Competitive salary and benefits package
  • Opportunities for career development and progression
  • Collaborative and supportive work environment

Applicants must be able to travel across regions as required. This post is subject to Basic Criminal Record Check Clearance.



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