Neighbourhood Housing Lead
4 weeks ago
Role Overview
We are seeking a highly skilled and experienced Neighbourhood Housing Lead to join our Housing Management Team. As a key member of the team, you will be responsible for delivering a reliable, repeatable, and consistent service for residents.
Key Responsibilities
- Support the Housing Management team to deliver a high-quality service for residents.
- Improve resident satisfaction, build trust, and ensure residents have a home they are happy in.
- Have a proven track record of building relationships with people and communicating effectively with colleagues and residents.
- Manage a complex workload, adhere to deadlines, and have excellent time management skills.
- Engage with a diverse customer base, have stakeholder management skills, and a valid license with access to a car for work use.
What We Offer
- A competitive annual salary and staff benefits package.
- Strong family-friendly policies, committed learning and development, and annual leave starting from 28 days rising to 31 plus bank holidays.
- An excellent pension scheme, generous non-contributory life assurance, and an employee assistance programme.
- A great place to work certified and best workplaces for women.
About Us
We are a charitable organisation, a long-term partner in the neighbourhoods where we work. We combine our social purpose with commercial drive to create homes and neighbourhoods everyone can be proud of.
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