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Customer Service Representative

2 months ago

Wadebridge, Cornwall, United Kingdom Lidl Full time

About the Role

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Assistant at Lidl. As a Customer Assistant, you will play a key role in delivering exceptional customer service and ensuring that our customers have an outstanding shopping experience.

Key Responsibilities

  • Provide excellent customer service, responding to customer queries and resolving any issues in a professional and courteous manner.
  • Work collaboratively with colleagues to maintain a clean and organized store environment, ensuring that all products are properly stocked and displayed.
  • Process customer transactions accurately and efficiently, handling cash, credit card payments, and other payment methods.
  • Participate in visual merchandising and store displays to create an attractive and engaging shopping environment.
  • Contribute to the achievement of sales targets and business objectives, suggesting ways to improve customer satisfaction and loyalty.

What We Offer

  • A competitive hourly rate of £13.35 per hour.
  • Opportunities for career development and advancement within the company.
  • A comprehensive training program to ensure you have the skills and knowledge needed to succeed in your role.
  • A fun and supportive work environment with a team of like-minded individuals.

Requirements

  • Previous retail or customer service experience is desirable but not essential.
  • Excellent communication and interpersonal skills, with the ability to work effectively with colleagues and customers.
  • A positive and enthusiastic attitude, with a commitment to delivering exceptional customer service.