Customer Service Representative
3 weeks ago
About the Role
We are seeking a dedicated and customer-focused individual to join our team as a Colleague in our Wadebridge Superstore. As a Colleague, you will play a vital role in delivering exceptional customer service and contributing to the success of our store.
Key Responsibilities
- Provide outstanding customer service, ensuring that every customer leaves the store with a positive experience.
- Work collaboratively with colleagues to achieve sales targets and drive store performance.
- Be knowledgeable about our products and services, making recommendations to customers and promoting our offers.
- Contribute to maintaining a clean and safe store environment, adhering to health and safety standards.
- Participate in seasonal, community, and charity events, enhancing the customer experience and promoting our brand.
- Develop strong relationships with colleagues, building a positive and inclusive team culture.
What We Offer
- A competitive hourly rate, with opportunities for pay increases and additional payments based on location and skills.
- A minimum of 16 guaranteed hours per week, with flexibility to work fewer hours if desired.
- Access to free wellbeing services, including resources to support mental health and wellbeing.
- A range of benefits, including discounts, shares, and cycle-to-work schemes.
- Uniform provided and policies to support you throughout your career.
Requirements
- A passion for delivering exceptional customer service and building strong relationships with customers.
- The ability to work well in a team, communicate effectively, and take the initiative to make decisions that benefit customers.
- A commitment to maintaining a clean and safe store environment, adhering to health and safety standards.
Why Join Us?
At Tesco, we value our colleagues and offer a range of benefits and opportunities for growth and development. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.
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