Customer Service Representative
1 month ago
Overview
Lidl is a dynamic and fast-paced retail environment where no two shifts are the same. As a Customer Assistant, you will be the face of our store, providing exceptional customer service and ensuring a seamless shopping experience for our customers.
Key Responsibilities
- Provide excellent customer service, answering questions and resolving issues in a professional and courteous manner
- Efficiently manage stock levels, restocking shelves and maintaining a clean and organized store environment
- Work collaboratively with colleagues to achieve sales targets and maintain high standards of customer service
- Process transactions accurately and efficiently, handling customer payments and returns
- Participate in visual merchandising and store displays to create an engaging and attractive shopping environment
What We Offer
- A competitive hourly pay rate, with additional pay for bank holidays and nights
- A generous benefits package, including 30-35 days' holiday (pro rata), 10% in-store discount, and pension scheme
- Opportunities for career progression and professional development
- A supportive and inclusive work environment, with a focus on teamwork and collaboration
Requirements
- Previous experience in a retail or customer-facing role
- Excellent communication and interpersonal skills
- Ability to work flexibly, including evenings and weekends
- Positive attitude and willingness to learn and develop
Why Join Lidl?
Lidl is a leading international retailer, committed to providing exceptional customer service and quality products. As a Customer Assistant, you will be part of a dynamic and supportive team, working together to deliver outstanding results and achieve our business goals.
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