Customer Service Representative

3 weeks ago

Wadebridge, Cornwall, United Kingdom Tesco Full time

About the Role

We are seeking a dedicated and customer-focused individual to join our Tesco store team as a Customer Service Representative. As a key member of our team, you will be responsible for delivering exceptional customer service, working collaboratively with colleagues to achieve sales and service targets, and maintaining a high level of store standards.

Key Responsibilities

  • Provide excellent customer service, responding to customer queries and resolving issues in a professional and courteous manner.
  • Work collaboratively with colleagues to achieve sales and service targets, maintaining a high level of store standards.
  • Process transactions accurately and efficiently, handling customer payments and returns.
  • Maintain a clean and safe working environment, adhering to health and safety procedures.
  • Participate in visual merchandising and store displays, ensuring a visually appealing store environment.
  • Contribute to the achievement of sales and service targets, identifying opportunities to improve customer engagement and sales.

What We Offer

  • A competitive hourly rate, with opportunities for pay progression.
  • A comprehensive training program, equipping you with the skills and knowledge to succeed in your role.
  • A supportive and inclusive work environment, with opportunities for career development and progression.
  • A range of benefits, including holiday pay, pension scheme, and access to exclusive discounts and rewards.

Requirements

  • Excellent communication and interpersonal skills, with the ability to work effectively with colleagues and customers.
  • A positive and customer-focused attitude, with a passion for delivering exceptional customer service.
  • Ability to work flexibly, including evenings and weekends, as required.
  • Basic math skills and accuracy when handling customer transactions.

What's Next

If you are a motivated and customer-focused individual who is passionate about delivering exceptional customer service, we would love to hear from you. Please apply online or visit your local Tesco store to discuss this opportunity further.

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