Front of House Operations Manager

23 hours ago


Belfast, United Kingdom Kennedy Business Services Ltd Full time
Job Description:
We are seeking an experienced Front of House Manager to join our team at a new hotel development in Belfast. As a key member of our staff, you will be responsible for delivering exceptional guest service and operational excellence. Your duties will include overseeing all Front of House operations, ensuring the highest standards of guest service and satisfaction. You will maintain complete knowledge of hotel facilities, room types, amenities, rates, and local attractions to provide accurate information to guests. Additionally, you will manage staffing schedules, payroll accuracy, and daily operational needs, ensuring efficient use of resources.

Your Key Responsibilities:
✦ Oversee all Front of House operations, ensuring exceptional guest service and satisfaction.
✦ Maintain complete knowledge of hotel facilities, room types, amenities, rates, and local attractions to provide accurate information to guests.
✦ Manage staffing schedules, payroll accuracy, and daily operational needs, ensuring efficient use of resources.
✦ Ensure smooth and welcoming check-in and check-out processes, addressing guest requests promptly and courteously.
✦ Supervise cashiering procedures, ensuring compliance with hotel accounting policies and standards.
✦ Handle guest feedback and complaints professionally, implementing solutions to enhance service delivery.

Salary and Benefits:
We offer a competitive salary based on experience, ranging from £40,000 to £60,000 per annum. In addition, we provide annual leave entitlement that increases with service, pension contributions matched by the company, and healthcare and wellness benefits for managers after six months. We are an equal opportunities employer and adhere to all current employment legislation.

  • Belfast, United Kingdom CPL Full time

    Job DescriptionWe are seeking a proactive problem-solver with a commitment to excellence to join our team as a Front of House Manager. As part of our leadership team, you will shape the guest journey and ensure every guest feels at home in our vibrant hotel.About UsMoxy Hotel Belfast is part of the renowned MHL Hotel Collection. Our hotel combines luxury...


  • Belfast, United Kingdom Happyjobsni.Com Full time

    Front of House Manager Location: Belfast Salary: Highly competitive, inclusive of bonuses and benefits, based on experience Happy Jobs NI is delighted to be working exclusively on behalf of our client, a prestigious, award-winning venue based in Belfast, to recruit a Front of House Manager.This is an exceptional opportunity to join a renowned organisation...


  • Belfast, United Kingdom Cpl Full time

    Are you passionate about creating unforgettable guest experiences and leading a dynamic team?TheMoxy Hotel Belfast, part of the renownedMHL Hotel Collection, is looking for a charismatic and drivenFront of House Managerto ensure every guest feels at home in our vibrant, luxury hotel.Opening 2025!About Us: Located in the livelyBelfast City Centre, Moxy Hotel...


  • Belfast, United Kingdom Cpl Healthcare Full time

    Job DescriptionThe Front of House Manager plays a critical role in ensuring the seamless operation of the hotel's front desk. This individual will be responsible for leading the front office team, overseeing all aspects of the front desk, and delivering exceptional guest experiences.About Our TeamThe Moxy Hotel Belfast is part of the renowned MHL Hotel...


  • Belfast, United Kingdom Kennedy Business Services Ltd Full time

    Kennedy Recruitment is delighted to be working alongside a prestigious new hotel development in Belfast, set to open in early 2025, to recruit for a Front of House Manager a pivotal leadership role responsible for delivering exceptional guest service and operational excellence.This is an outstanding opportunity to join an exciting project and contribute to...


  • Belfast, United Kingdom Miller Group Global Limited Full time

    TITLE: Front Of House Manager REPORTING TO: General Manager We are recruiting a Front of House Manger on behalf of our esteemed client.This is a fantastic opportunity to become part of a brand new Hotel opening early 2025 in the heart of Belfast.Main Purpose of the Job: Reporting to the General Manager , the Front Of House Manager is responsible for ensuring...


  • Belfast, United Kingdom Kennedy Business Services Ltd Full time

    Hotel Front of House Manager OpportunityWe are currently seeking a highly motivated and experienced Hotel Front of House Manager to join our team in Belfast. The successful candidate will be responsible for leading our Front of House operations in a new hotel development opening early 2025.Key ResponsibilitiesOversee all Front of House operations to ensure...


  • Belfast, United Kingdom Kennedy Business Services Ltd Full time

    About the Company:Kennedy Business Services Ltd is a leading recruitment agency specialising in hospitality and tourism jobs. We are proud to be working alongside a prestigious new hotel development in Belfast to recruit for a Front of House Director.Your Responsibilities:Lead the Front of House team, overseeing all operations and ensuring the highest...

  • Front of House

    7 months ago


    Belfast, United Kingdom Talon Recruitment Solutions Full time

    **Front of House Host - Elevate Hospitality and Craft Unforgettable Moments!** Are you a natural when it comes to providing exceptional customer care? Do you thrive on welcoming guests with a warm smile? We are in search of a friendly and hospitable Front of House Host to represent the welcoming face of our establishment. As an integral part of our team,...


  • Belfast, United Kingdom RBH Hospitality Management Full time

    Front of House SupervisorEstimated Salary: £25,000 - £28,000 per annumAbout the RoleWe are seeking a skilled Front of House Supervisor to join our team at Ramada Belfast. The ideal candidate will have previous experience in food and beverage operations and possess excellent communication and problem-solving skills.In this role, you will be responsible for...


  • Belfast, United Kingdom Miller Group Global Limited Full time

    Job Description: We are seeking a Front of House Supervisor to join our team at Miller Group Global Limited. As a key member of our front office team, you will be responsible for providing exceptional customer service, managing front desk operations, and ensuring seamless guest experiences.Main Responsibilities:Check-in and check-out guests, respond to...


  • Belfast, United Kingdom Miller Group Global Limited Full time

    Job Title: Front of House DirectorEstimated Salary: £40,000 - £55,000 per annumAbout the Role:We are seeking a highly motivated and experienced Front of House Director to lead our Front of House team at the Miller Group Global Limited's hotel in Belfast. As a senior manager, you will be responsible for driving excellence in guest service, leading by...


  • Belfast, United Kingdom MLR Careers Full time

    **Job Overview:**We are seeking a Front-of-House Team Assistant to join our team at MLR Careers in Belfast. This is a full-time role that involves providing front-of-house services, managing events, and supporting the Business Support team with various administrative tasks.The ideal candidate will have excellent communication and organisational skills, be...


  • Belfast, United Kingdom Miller Group Global Limited Full time

    Job Description:This is a fantastic opportunity to become part of the Miller Group Global Limited team. We are recruiting a skilled and experienced Front of House Manager to lead our hotel's guest service operations. This role requires strong leadership skills, excellent communication abilities, and a passion for delivering exceptional customer...


  • Belfast, United Kingdom CPL Full time

    The RoleAs our Front of House Manager, you will oversee all Front Office operations and lead a team of experienced professionals. Your key responsibilities include:Ensuring exceptional guest experiences, meeting and exceeding expectations at every opportunity.Supervising, training, and evaluating Front Office and Guest Service staff to maintain the highest...


  • Belfast, United Kingdom Miller Group Global Limited Full time

    Front of House Director Job DescriptionWe are seeking an experienced Front of House Director to join our team at Miller Group Global Limited in Belfast. The successful candidate will be responsible for ensuring exceptional guest service and maintaining high standards across the Front Office department.

  • Front of House Staff

    6 months ago


    Belfast, United Kingdom La Bottega Belfast Full time

    **Front of House Staff Responsibilities**: - Receiving and confirming walk-in, telephonic, and online reservations. - Directing early arrivals to the bar as they wait for their tables to become available. - Ushering diners to their tables and providing them with menus. - Accepting and informing the relevant staff about food and beverage requests. - Mixing...

  • Front of House Staff

    7 months ago


    Belfast, United Kingdom La Bottega Belfast Full time

    **Front of House Staff Responsibilities**: - Making coffees of various types. - Training at slicer for focaccia and similar. - Directing early arrivals to the bar as they wait for their tables to become available. - Receiving and confirming walk-in, telephonic, and online reservations. - Directing early arrivals to the bar as they wait for their tables to...


  • Belfast, United Kingdom bullitt Full time

    Job Title: Front Office Operations ManagerAbout the Role: We are seeking a skilled and experienced Front Office Supervisor to join our team at Bullitt Hotel Belfast. As a key member of our Front Office Management, you will play a crucial role in ensuring exceptional guest service delivery across all front-of-house areas. You will be responsible for managing...

  • Front of House

    6 months ago


    Belfast, United Kingdom BAR+BLOCK Full time

    We're currently recruiting in our BAR+BLOCK Belfast City Cathedral Quarter. Working 20 hours per week, paying up to £10.52 per hour. **Front of House - BAR+BLOCK Belfast City Cathedral Quarter - **Restaurant** Come and be the friendly face of BAR+BLOCK Belfast City Cathedral Quarter. Use your fun personality to welcome guests into our restaurant and enjoy...