Front of House Supervisor

19 hours ago


Belfast, United Kingdom Miller Group Global Limited Full time

Job Description: We are seeking a Front of House Supervisor to join our team at Miller Group Global Limited. As a key member of our front office team, you will be responsible for providing exceptional customer service, managing front desk operations, and ensuring seamless guest experiences.

Main Responsibilities:

  • Check-in and check-out guests, respond to queries, and resolve issues promptly and professionally.
  • Manage front desk operations, including handling payments, processing reservations, and coordinating guest services.
  • Develop and implement strategies to improve customer satisfaction, increase revenue, and reduce costs.
  • Collaborate with other departments to ensure smooth hotel operations, including housekeeping, food and beverage, and maintenance.

Requirements:

  • Excellent communication and interpersonal skills.
  • Able to work effectively in a fast-paced environment.
  • Strong problem-solving and decision-making skills.
  • Ability to maintain confidentiality and handle sensitive information.

Salary: £30,000 - £40,000 per annum, depending on experience and qualifications. We offer a competitive benefits package, including a generous holiday allowance and opportunities for career development.



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