Front Desk Supervisor
24 hours ago
We are looking for a motivated and experienced Front Desk Supervisor to join our team at Miller Group Global Limited. As a key member of our front desk team, you will be responsible for providing exceptional guest service, managing front desk operations, and supervising junior staff members.
About the Role:
- Provide outstanding customer service and respond to guest inquiries and concerns.
- Manage front desk operations, including check-in, check-out, and room assignments.
- Train and supervise junior staff members to ensure they meet high standards of customer service and efficiency.
- Collaborate with other departments to ensure seamless hotel operations and enhance the overall guest experience.
Requirements:
- 2+ years of experience in hospitality, preferably in a front desk or supervisory role.
- Excellent communication and leadership skills.
- Ability to work effectively under pressure and make sound decisions.
- Familiarity with hotel software systems and technology.
Salary: £35,000 - £45,000 per annum, depending on experience.
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Front Desk Supervisor
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