Front of House Expert
1 day ago
Do you have a passion for hospitality and a desire to deliver exceptional customer experiences? As a Front of House Team Member at Premier Inn Belfast City Centre, you will be part of a talented team that is dedicated to making every guest's stay truly special.
About the PositionWe are seeking an experienced and motivated individual to join our Front of House team, working 20 hours per week across 4 days, including weekends. The successful candidate will be responsible for providing exceptional customer service, handling guest queries, and resolving issues in a professional manner.
The ideal candidate will have excellent communication skills, a warm and welcoming personality, and a commitment to delivering high-quality service. You will also be required to maintain high standards of cleanliness and organization in the hotel.
As a member of our Front of House team, you will have access to ongoing training and development opportunities to enhance your skills and knowledge. We offer a competitive salary of up to £11.79 per hour, plus benefits such as discounts on food and accommodation, pension scheme, and flexible working arrangements.
Your Key Tasks- Provide exceptional customer service to guests, responding to their needs and requests
- Handle guest queries and resolve issues in a professional and courteous manner
- Collaborate with other teams to ensure seamless delivery of services
- Maintain high standards of cleanliness and organization in the hotel
We are committed to equality and diversity, and we welcome applications from all suitably qualified candidates.
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