Front of House Service Lead

2 days ago


Belfast, United Kingdom CPL Full time
The Role

As our Front of House Manager, you will oversee all Front Office operations and lead a team of experienced professionals. Your key responsibilities include:

  • Ensuring exceptional guest experiences, meeting and exceeding expectations at every opportunity.
  • Supervising, training, and evaluating Front Office and Guest Service staff to maintain the highest levels of performance and professionalism.
  • Upholding and enforcing all Front Office procedures, ensuring compliance with the hotel's standards and brand strategies.
  • Providing guidance and support to other departments as needed.

A competitive salary and benefits package is on offer, along with opportunities for growth and advancement within the MHL Hotel Collection.



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