Service Delivery Manager

2 days ago


Birmingham, Birmingham, United Kingdom CV-Library Full time

At CV-Library, we're seeking a skilled Service Delivery Manager to lead the set up and effective delivery of our mental health service.

The ideal candidate will have experience gained within a similar role, having knowledge of robust safeguarding practices and a positive attitude to people who have experienced mental health difficulties.

This role involves developing engaging activities and groups that appeal to young people, ensuring they can reach their full potential. You'll have a good understanding of mental wellbeing, working within the framework of confidentiality and accurately recording relevant documentation.

About the Role:

  • Provide support and supervision to the team, identifying training for individual development and maintaining annual appraisals for staff.
  • Communicate effectively with internal and external stakeholders, building strong working relationships within the community.
  • Work shift patterns, including evening and weekends throughout the service opening times.

Key Requirements:

  • IT literacy and accurate documentation.
  • Demonstrable experience of leading a team, developing individuals to grow in their role.
  • A flexible approach to working hours and a positive attitude to people who have experienced mental health difficulties.

Benefits:

This role offers an attractive defined contribution pension scheme, PayCare for healthcare treatments, and an Employee Assistance Programme including free counselling and a comprehensive training programme.

We welcome applications from people who have experienced mental health difficulties. Our organisation values its people and strives for excellence through recognition as both Mindful Employer and achieving gold standard success in Investors in People.



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