IT Service Delivery Manager
3 weeks ago
Job Description
">The Programme Management Office Manager will be responsible for supporting and coordinating the successful delivery of the Property Capital Programme. This will involve managing and maintaining the PMO system's infrastructure, software applications, and future development, as well as providing assurance activity to protect programme deliverables.
The PMO Manager will act as the primary contact between system providers, users, and the business, ensuring reliable, secure, and high-performing system operations. They will also be responsible for driving a culture of continuous improvement within the PMO team and across capital programme delivery.
Key Responsibilities
">- ">
- Collect, analyse, and interpret data to provide actionable insights that inform decision-making and support high-quality reporting across the business.">
- Manage all PMO activities to ensure programme objectives are met through effective decision-making and efficient operations.">
- Ensure adherence to governance frameworks, deploying and enforcing standards, policies, and processes to maintain consistency across all Capital programme activities.">
- Administer the PMO system, ensuring high-quality reporting and actionable data analytics to support programme requirements.">
- Monitor system performance, troubleshoot issues, and ensure optimal uptime and data security.">
- Document and maintain the Programme Delivery Processes (PDM) and other critical system configurations for knowledge sharing and training purposes, plus updating the PMO RACI.">
- Support the personal and professional development of the team, fostering a culture of collaboration and high performance.">
Requirements
">We are seeking an experienced Programme Management Office Manager with a strong understanding of IT infrastructure and systems management. The ideal candidate will have proven experience in a similar role, with a strong analytical and problem-solving skillset. Knowledge or experience working in a programme management environment is also essential.
The salary for this role is £65,000 per annum, commensurate with experience. We offer a range of benefits, including 25 days annual leave, Annual Leave Purchase Scheme, Pension, Vitality Healthcare, Opt-in dental insurance programme, Annual bonus scheme, and the Stonegate discount card offering discounts across our managed estate.
We are an equal opportunities employer and welcome applications from diverse candidates. If you have a disability as outlined by the Equality Act 2010 and require reasonable adjustments to be made during the recruitment process, please let us know in advance so that any support, aids or adaptations can be put in place to assist you.
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