Service Delivery Manager
24 hours ago
Austin Fraser is looking for an experienced Service Delivery Manager to join their team. This role involves overseeing the transition from project to BAU support, ensuring a seamless handover of services.
The successful candidate will have strong leadership skills, excellent communication and organizational abilities, and experience in ITIL processes. They will also be able to develop effective relationships with colleagues and IT teams.
The salary for this position is up to £50,000 per annum, depending on experience. Benefits include [insert benefits].
About the Job:
- Lead the transition process, ensuring a smooth handover of services.
- Work closely with project managers, service owners, and IT teams.
- Develop relationships with colleagues and IT teams.
- Ensure ITIL processes are followed in transition.
- Form effective relationships between teams.
Key Responsibilities:
- Oversee transition strategy and implementation.
- Develop and implement effective relationships with stakeholders.
- Ensure seamless handover of services.
- Maintain accurate records and documentation.
Requirements:
- Proven experience in service delivery management.
- Strong leadership and communication skills.
- ITIL qualified V3 or V4.
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