Customer Service Delivery Manager
1 week ago
Informed Recruitment Limited is seeking an experienced Customer Service Delivery Manager to support a team of regional account managers and the senior management team in providing outstanding customer service. The role involves administrative and account management tasks, including contract management, reporting, and customer review meetings.
The ideal candidate has a successful background in customer services, office management, and/or account management, with a positive approach, attention to detail, and good time management. Experience of the social housing market and procurement frameworks is highly desirable.
The salary for this position is £45,000 - £55,000 per annum, depending on experience. The role is hybrid-based, with three days per week spent in an office in central Birmingham and two days homeworking. The successful candidate will receive a competitive benefits package, including life assurance, healthcare, and a generous holiday allowance.
-
Delivery Service Manager
1 month ago
Birmingham, Birmingham, United Kingdom HM Courts and Tribunals Service Full timeAbout UsHM Courts and Tribunals Service is responsible for the administration of justice in England and Wales. We play a critical role in supporting our service users and colleagues within the organization.Job DescriptionWe are seeking an experienced Delivery Manager to join our team in Birmingham. As one of two Delivery Managers in the Tax Tribunal, you...
-
Customer Service Delivery Manager
1 month ago
Birmingham, Birmingham, United Kingdom Arcus Solutions Full timeAbout the Role:">This is a key position within Arcus Solutions where you will be responsible for managing end-to-end work order complaints and escalations. As our Customer Service Delivery Manager, you will serve as the first point of contact for customers who require assistance or have concerns about their service. Salary">We offer a competitive salary of...
-
Courier Services Specialist
2 weeks ago
Birmingham, Birmingham, United Kingdom Kajon delivery service Limited Full timeKajon delivery service Limited requires an experienced Courier Services Specialist to manage our medical courier services in the UK.The ideal candidate will have excellent communication skills and a strong understanding of the UK's healthcare system.The key responsibilities of this role include:Providing medical collection and delivery services to healthcare...
-
Customer Service Delivery Specialist
1 month ago
Birmingham, Birmingham, United Kingdom PYVITAL Full timeJob SummaryWe are seeking an organised and detail-oriented Customer Service Delivery Specialist to join our team at PYVITAL.About the RoleThis is a fantastic opportunity for someone with a background in sales or administration who excels in delivering great customer service and thrives in a fast-paced environment. As a Customer Service Delivery Specialist,...
-
Service Delivery Manager
6 days ago
Birmingham, Birmingham, United Kingdom Parkside Recruitment Full timeParkside Recruitment is looking for a seasoned Service Delivery Manager to join our team in Birmingham. As a key member of our customer service team, you will be responsible for leading a team of Customer Service Agents and delivering exceptional support to customers across multiple channels.The successful candidate will have a strong background in customer...
-
Service Delivery Manager
1 week ago
Birmingham, Birmingham, United Kingdom ea Change Full timeAbout UsWe are ea Change, a dynamic and innovative Retail Bank looking for a skilled Service Delivery Manager to join our team in Birmingham. Our bank offers a unique opportunity to make a real impact and be part of a growing organization.As a Service Delivery Manager, you will play a key role in shaping our customer service strategy, developing processes,...
-
Senior IT Service Delivery Manager
1 week ago
Birmingham, Birmingham, United Kingdom OneAdvanced Full timeJob Title: Senior Service Delivery ManagerLocation: [Not specified]We are seeking an experienced Senior Service Delivery Manager to join our team at OneAdvanced. The successful candidate will be responsible for managing customer expectations, ensuring service levels are met, and resolving escalations in a timely manner.About the JobThe role involves...
-
IT Service Delivery Manager
2 weeks ago
Birmingham, Birmingham, United Kingdom Robert Walters Full timeJob Title: IT Service Delivery ManagerRobert Walters is seeking an experienced IT Service Delivery Manager to lead our digital transformation efforts.About the CompanyWe are a leading recruitment firm with a strong presence in Birmingham. Our company culture values innovation, teamwork, and customer satisfaction.Job DescriptionThis is a senior-level position...
-
Craftperson - Water Services
6 days ago
Birmingham, Birmingham, United Kingdom Randstad Delivery Full timeAbout the Job: We are seeking a skilled Craftperson - Water Services to join our team at Randstad Delivery. As a Craftperson - Water Services, you will be responsible for maintaining the water system at our Acute Hospital, Retained Estate, and Mental Health unit.Key Responsibilities:Undertake planned preventive maintenance, testing, breakdown maintenance,...
-
Customer Delivery Professional
1 month ago
Birmingham, Birmingham, United Kingdom Tesco Partners Full timeWelcome to Tesco Partners, where you can start a rewarding career as a Customer Delivery Driver. In this role, you will be responsible for delivering excellent customer service and ensuring that our customers receive their shopping in a timely manner.Key Responsibilities:Delivering Exceptional Customer Service: As a Customer Delivery Driver, your primary...
-
Pharmaceutical Goods Courier
1 week ago
Birmingham, Birmingham, United Kingdom Kajon delivery service Limited Full timeJob Title: Medical Courier">About Kajon Delivery Service Limited:">We are a reputable medical courier service provider in the UK, committed to delivering high-quality medical logistics solutions. Our well-trained couriers offer top-quality, highly efficient medical logistics for various healthcare needs.">Job Description:">We are seeking an experienced...
-
Service Delivery Director
2 weeks ago
Birmingham, Birmingham, United Kingdom OneAdvanced Full timeSenior Service Delivery Manager">About the Role:We are seeking a skilled Servicce Delivery Manager to join our high-performing team at OneAdvanced, a leading provider of business software and services in the UK. The successful candidate will be responsible for maintaining strong customer relationships and ensuring that all contractual service obligations are...
-
Service Delivery Operations Manager
1 week ago
Birmingham, Birmingham, United Kingdom Stok UK Careers Full timeJob SummaryWe are seeking a highly skilled Service Delivery Operations Manager to join our team at Stok UK Careers. This role is instrumental in supporting key account managers and operations teams in delivering exceptional operational services to our clients.The successful candidate will be the first point of contact for our clients, operations, and...
-
Accommodation Service Delivery Manager
7 days ago
Birmingham, Birmingham, United Kingdom Niyaa People Ltd Full timeNiyaa People Ltd is seeking a highly experienced Accommodation Service Delivery Manager to join their team on a temporary-to-permanent basis.Salary: £18-20 per hour via umbrellaAbout the Role:This role involves managing a team of housing professionals, ensuring that all aspects of accommodation service delivery are delivered to a high standard.The...
-
Business Service Delivery Manager
1 week ago
Birmingham, Birmingham, United Kingdom OneAdvanced Full timeRole Overview">The Service Delivery Manager plays a pivotal role in fostering strong customer relationships and enhancing services to ensure sustained customer satisfaction and retention. Key responsibilities include guaranteeing that all contractual service obligations are met throughout the management contract lifecycle.">Key Functions:Create and own SIPs...
-
Service Delivery Lead
2 weeks ago
Birmingham, Birmingham, United Kingdom OneAdvanced Full timeWe are looking for a skilled Senior Service Delivery Manager to lead our team in delivering exceptional service to our customers. With a strong background in IT service management and a passion for driving customer satisfaction, you will be responsible for managing customer relationships, ensuring contractual obligations are met, and identifying commercial...
-
Service Delivery Excellence Manager
6 days ago
Birmingham, Birmingham, United Kingdom OneAdvanced Full timeAbout OneAdvancedAs a leading organization in our field, we strive to provide unparalleled service excellence and drive business growth through strategic partnerships. Our dedicated team of professionals is passionate about delivering tailored solutions that meet the unique needs of our clients.Salary: £55,000 - £75,000 per annumJob DescriptionIn this...
-
Customer Delivery Executive
1 month ago
Birmingham, Birmingham, United Kingdom Redefined Ltd Full timeWe are seeking an experienced Customer Delivery Executive to lead our boating services operations at Redefined Ltd. As a key member of our team, you will be responsible for developing and implementing strategies to enhance our boating services, improve customer satisfaction, and increase revenue.In this role, you will work closely with our cross-functional...
-
Service Delivery Specialist
2 weeks ago
Birmingham, Birmingham, United Kingdom Entain Group Full timeService Delivery ExpertiseWe are committed to delivering exceptional customer experiences and driving business growth.As a Service Delivery Specialist, you will play a critical role in ensuring seamless customer interactions.You will work closely with the Shop Manager and other team members to maintain high shop standards, handle customer inquiries, and...
-
Medical Logistics Coordinator
2 weeks ago
Birmingham, Birmingham, United Kingdom Kajon delivery service Limited Full timeWe are seeking a Medical Logistics Coordinator to join our team at Kajon delivery service Limited.The successful candidate will provide medical collection and delivery services throughout the UK, working closely with healthcare providers to ensure timely access to medical equipment and supplies.The role involves:Transporting pharmaceutical goods or medicine...