Web Engagement Manager

5 days ago


Amersham, Buckinghamshire, United Kingdom F.J. WILSON Full time
About the Role

This Web Engagement Manager position requires a proactive and visionary individual to lead the strategic planning and delivery of our web-based customer engagement platform.

You will work closely with other teams and key stakeholders across the organisation to shape and execute a roadmap that aligns with our client's vision.

Your responsibilities will include collaborating with internal and external development teams using Agile/Sprint methodologies to design and implement new solutions.

You will also identify customer pain points, write and prioritise user stories, and define clear acceptance criteria for testing.

Additionally, you will build expert knowledge of our client's web CMS platforms, supporting content creation, analytics, and optimal publishing processes.

We are looking for someone with hands-on website CMS and CRM platforms experience, business analysis skills, and proficiency in HTML and CSS.

The estimated salary for this position is up to £52,000 per annum.


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