Front of House Service Manager

23 hours ago


Amersham, Buckinghamshire, United Kingdom Antony James Recruitment Ltd Full time

A collection of 4-star luxury hotels in Amersham, UK, offers first-class service, exceptional accommodations, and memorable dining experiences.

As a Front Office Manager at our company, you will oversee the smooth running of the front office across all properties, managing the Reception, Nights, and Housekeeping teams to ensure exceptional service for every guest.

We are looking for an experienced Hospitality Leader who can lead the professional greeting of clients and visitors, ensuring consistent engagement with guests throughout their stay. You will also be responsible for managing room bookings, leading the Reception and Night teams, and implementing standard operating procedures to ensure smooth operation of front office services.

The successful candidate will have a strong background in hospitality, ideally as a Front Office Manager or Assistant Front Office Manager, and excellent written and verbal communication skills. You will work well with others, understanding the importance of collaboration between front office teams (reception and housekeeping) and front of house teams (restaurant and bar).

This role is key in maintaining a high reputation, enhancing guest experiences, driving revenue, and ensuring operational efficiency within budget. The salary for this position is £42,500 per year.

Key Responsibilities:

  • Lead the professional greeting of clients and visitors
  • Manage room bookings and ensure accurate processing by the reception team
  • Recruit, train, and lead the Reception and Night teams
  • Implement and review standard operating procedures to ensure smooth operation of front office services
  • Monitor front office and housekeeping budgets and prepare regular reports
  • Work closely with housekeeping management to maintain high room standards and cleanliness in public areas
  • Step into a Duty Management role as needed and support the Operations and General Managers with additional responsibilities
  • Manage online hotel reviews and listings on platforms like TripAdvisor, Booking.com, and Expedia
  • Oversee corporate client accounts, manage RFPs, and ensure ongoing positive relationships with corporate partners
  • Support health and safety compliance within the front office


  • Amersham, Buckinghamshire, United Kingdom Antony James Recruitment Ltd Full time

    We are looking for a highly skilled Front Office Manager to join our team and take charge of front desk services across our luxury hotels. This key position involves managing the front office budget, implementing SOPs, and ensuring exceptional guest experiences.Duties include:Managing the front office budget, monitoring expenses, and preparing regular...


  • Amersham, Buckinghamshire, United Kingdom Antony James Recruitment Ltd Full time

    As a seasoned Front Office Manager, you will oversee the smooth operation of our luxury hotels' front desk services. This key role is responsible for ensuring exceptional guest experiences, driving revenue growth, and maintaining operational efficiency.Key responsibilities include:Greeting clients and visitors in a professional manner, ensuring consistent...


  • Amersham, Buckinghamshire, United Kingdom Antony James Recruitment Ltd Full time

    Job Title: Front Office DirectorA leading luxury hotel chain in the UK is seeking a highly experienced and skilled Front Office Director to oversee the smooth operation of its front office services across all properties. The ideal candidate will have a strong background in hospitality, ideally as a Front Office Manager or Assistant Front Office Manager, and...


  • Amersham, Buckinghamshire, United Kingdom Antony James Recruitment Full time

    About the RoleThe Hotel Operations Director will be responsible for overseeing the smooth operation of the front office across our luxury hotels in Amersham, UK. This includes managing the Reception, Nights, and Housekeeping teams, ensuring exceptional service for every guest, and driving revenue growth through strategic initiatives.Key Responsibilities*...


  • Amersham, Buckinghamshire, United Kingdom Antony James Recruitment Ltd Full time

    About the JobWe have an exciting opportunity for a skilled Front of House Manager to join our team at Antony James Recruitment Ltd. This is a fantastic chance to work in a luxury hotel in the historic market town of Amersham, UK.Job Summary:This is a senior leadership role that requires a high level of expertise in delivering exceptional customer service and...


  • Amersham, Buckinghamshire, United Kingdom Antony James Recruitment Ltd Full time

    Job Title: Front Office Manager Job Summary: We are seeking an experienced Front Office Manager to join our team in Amersham, UK. The successful candidate will be responsible for overseeing the front office operations, managing the Reception, Nights, and Housekeeping teams, and delivering exceptional guest experiences. Key Responsibilities: • Lead the...


  • Amersham, Buckinghamshire, United Kingdom Antony James Recruitment Ltd Full time

    Our luxury hotels in Amersham, UK, offer exceptional accommodations and memorable dining experiences.We are seeking an experienced Hospitality Leader who can lead the professional greeting of clients and visitors, ensuring consistent engagement with guests throughout their stay. You will also be responsible for managing room bookings, leading the Reception...


  • Amersham, Buckinghamshire, United Kingdom Antony James Recruitment Ltd Full time

    About the RoleWe are seeking a seasoned Front of House Manager to join our team at Antony James Recruitment Ltd. This is an exceptional opportunity to lead a luxury hotel in the historic market town of Amersham, UK.Key Responsibilities:Lead a high-performing front-of-house team to deliver unparalleled hospitality and memorable experiences for guests.Oversee...


  • Amersham, Buckinghamshire, United Kingdom Antony James Recruitment Ltd Full time

    Front Office Manager OpportunityOur client, a reputable hotel in Amersham, is seeking an experienced Front Office Manager to oversee the daily operations of the front desk. This is a full-time permanent role, requiring 40 hours per week, including shift work between 7am and 11pm, two weekends per month, and occasional night shifts.Key Responsibilities:Manage...


  • Amersham, Buckinghamshire, United Kingdom Antony James Recruitment Ltd Full time

    A luxurious hospitality group based in Amersham, UK, seeks an exceptional Front Office Manager to join their team. As a key member of the operations team, you will be responsible for delivering first-class service, ensuring operational efficiency, and driving revenue growth. If you have a passion for providing exceptional customer experiences and a strong...


  • Amersham, Buckinghamshire, United Kingdom Antony James Recruitment Ltd Full time

    Job Summary: We are seeking a highly skilled Front Office Manager to oversee the smooth operation of our front office across all properties in Amersham, UK. The successful candidate will be responsible for managing the Reception, Nights, and Housekeeping teams to deliver exceptional service to every guest. Key Responsibilities: • Lead the professional...


  • Amersham, Buckinghamshire, United Kingdom Antony James Recruitment Ltd Full time

    About Our Company:  Our luxury hotels in Amersham, UK, pride themselves on delivering unparalleled hospitality, blending traditional charm with modern luxury. As part of our front office team, you will be responsible for maintaining a high reputation, enhancing guest experiences, driving revenue growth, and ensuring operational efficiency within budget.The...


  • Amersham, Buckinghamshire, United Kingdom Antony James Recruitment Ltd Full time

    Job Overview: A prestigious hotel group based in the historic market town of Amersham, UK, is looking for a seasoned Front Office Manager to lead its front office team. This is an exciting opportunity to work for a renowned company, drive revenue growth, and provide exceptional customer experiences.About the Company:This luxury hotel chain offers 4-star...


  • Amersham, Buckinghamshire, United Kingdom Antony James Recruitment Ltd Full time

    We are seeking an experienced Front Office Manager to lead our front desk services and drive operational excellence across our luxury hotels. This critical role involves managing the Reception and Nights teams, implementing SOPs, and ensuring seamless guest experiences.Responsibilities include:Providing exceptional guest service, leading by example, and...


  • Amersham, Buckinghamshire, United Kingdom Allegiance Group Full time £26,000

    About the Role:Our client is seeking a skilled Technical Support Specialist to join their team in Amersham.In this role, you will be responsible for providing technical support to clients, responding to queries via various channels, and resolving technical issues.Main Responsibilities:Provide technical support to clients via phone, email, and ticketing...


  • Amersham, Buckinghamshire, United Kingdom Endeavour Recruitment Solutions Full time

    Key ResponsibilitiesAs a Full Stack Developer, you will be responsible for building complex websites from scratch, working with established frameworks, and managing projects to meet deadlines.You will identify potential issues and raise them with your manager, creating detailed scoping documents for each project.The ideal candidate will have expert knowledge...


  • Amersham, Buckinghamshire, United Kingdom Antony James Recruitment Ltd Full time

    Job Title:Hospitality Services DirectorAbout the CompanyAntony James Recruitment Ltd is a leading recruitment agency specializing in hospitality and tourism jobs. We pride ourselves on providing exceptional service and supporting businesses to find the best talent.Job DescriptionThe successful candidate will be responsible for overseeing the day-to-day...


  • Amersham, Buckinghamshire, United Kingdom DataCareers Full time

    Administrative Services ProfessionalJoin our team at DataCareers as an Administrative Services Professional and take advantage of this exciting opportunity to develop your skills and experience in a dynamic and growing company.About the Role:This role involves providing high-quality administrative support to our team members, ensuring accurate data entry,...


  • Amersham, Buckinghamshire, United Kingdom Tesco Full time

    At Tesco, we're committed to serving our customers, communities, and planet a little better every day. As a Customer Delivery Driver, you'll be at the forefront of this mission, delivering exceptional service to our customers in their homes.About the RoleWe're looking for individuals who are passionate about providing top-notch customer service and have a...


  • Amersham, Buckinghamshire, United Kingdom Waddesdon Manor Full time

    Waddesdon Manor, a renowned historic house and garden, seeks an experienced professional to oversee the visitor experience. Located in an idyllic setting, our estate welcomes over 350,000 visitors annually, offering a diverse range of exhibitions, talks, tours, family activities, and public events.The Visitor Experience Manager plays a vital role in ensuring...