Luxury Jewellery Sales Manager

4 weeks ago


Stirling, Stirling, United Kingdom Chisholm Hunter Full time

Our Mission

At Chisholm Hunter, we strive to create lasting memories with our exceptional products and customer experience. We are passionate about delivering a high-end, luxury customer experience that is truly 'A Cut Above'.

What We Offer

We offer the opportunity to be part of a renowned, family-owned jewellery brand with a rich heritage and a commitment to further growth. Our dynamic team is as passionate about their craft as we are, and we fully sponsor colleagues to complete their JET qualification – and reward them when they pass.

Your Role

We want to offer exceptional service to our valued clients, and we work hard across all disciplines to achieve this. Your key responsibilities will include:

  • People Management – holding regular 121s, coaching and developing, and creating a winning environment and celebrating success
  • Sales Floor Management – ensuring all of our processes are followed and the client needs are being exceeded
  • Sales Excellence – supporting your team to meet and exceed sales targets while role modelling strong personal sales, through a consultative selling approach. Coaching your team and utilising your expertise to support the upsell and cross-sell of relevant complementary products, enhancing the overall shopping experience for our clients.

Qualifications and Experience

We are looking for someone with:

  • Previous retail sales/management experience, preferably in luxury goods or jewellery
  • Passion for and knowledge of jewellery, gemstones, and precious metals (JET qualification would be advantageous)
  • Excellent interpersonal skills with the ability to engage and connect with clients
  • Strong sales acumen and a track record of meeting or exceeding targets
  • Flexibility with regards to working hours


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