Senior Retail Manager
4 weeks ago
Role Overview
As a Senior Retail Manager at Chisholm Hunter, you will be responsible for delivering exceptional customer service and driving sales growth in our luxury jewellery store. Your primary focus will be on managing a team of sales professionals, ensuring they meet and exceed sales targets, and providing coaching and development opportunities to enhance their skills.
Key Responsibilities
- Lead a team of sales professionals to achieve sales targets and provide exceptional customer service
- Develop and implement sales strategies to drive growth and increase sales revenue
- Coach and develop team members to enhance their sales skills and knowledge of luxury jewellery
- Manage store operations, including inventory management, visual merchandising, and store maintenance
- Collaborate with the management team to achieve business objectives and drive company growth
Requirements
- Previous retail management experience, preferably in luxury goods or jewellery
- Strong sales acumen and a track record of meeting or exceeding sales targets
- Excellent interpersonal skills and ability to engage and connect with clients
- Knowledge of luxury jewellery, gemstones, and precious metals
- Flexibility with regards to working hours
What We Offer
- Competitive salary and industry-leading bonus package
- Generous employee discounts on watches, jewellery, and accessories
- Opportunity to work with a renowned, family-owned jewellery brand with a rich heritage
- Dynamic and supportive team environment
- Professional development opportunities to enhance your skills and knowledge
About Us
Chisholm Hunter is a multiple award-winning jeweller supplying luxury jewellery and Swiss timepieces to our clients since 1857. We are a family-run business passionate about our exquisite products and committed to delivering a high-end, luxury customer experience.
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