Technical Complaint Resolution Engineer
2 weeks ago
At bioMérieux, we are a world leader in the field of in vitro diagnostics. We have been growing as a family-owned company for over 60 years and have developed innovative diagnostics solutions to improve public health.
Job DescriptionAs a Technical Complaint Resolution Engineer, you will report to the Customer Relationship Centre Manager and contribute to a profitable customer service division. Your responsibilities will include:
- Supporting both internal and external customers as well as members of the Field Service team directly via telephone, email, and other remote support applications.
- Attending company and departmental meetings as required.
You will need good aptitude in the electronics/engineering fields and have education up to ONC/HNC level in electronic engineering. Good communication, time management, and organisational skills are essential for success in this role.
A passion for delivering excellent Customer Service, along with a continuous improvement mindset, is crucial.
Hybrid working arrangements offer some flexibility in your working environment.
We welcome applicants from all backgrounds and are committed to treating everyone fairly and avoiding discrimination.
Estimated salary: £32,000 - £42,000 per annum.
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Technical Support Engineer
3 weeks ago
Basingstoke, Hampshire, United Kingdom Premier Technical Recruitment Ltd Full timeBasingstoke-based Engineering and Technical Customer Support Engineer role available with a leading global instrumentation provider. The company, established for over 60 years, specialises in bespoke instrumentation and equipment solutions for the clinical and industrial markets across the UK.We are seeking an experienced Engineering and Technical Customer...
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Technical Content Author
2 days ago
Basingstoke, Hampshire, United Kingdom The Engineer Full timeJob DescriptionWe are looking for a skilled Product Information Developer to join our team at The Engineer. As a Technical Content Author, you will be responsible for creating and maintaining product documentation that meets the highest standards of quality and accuracy.The ideal candidate will have experience in an industrial environment or knowledge of...
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Engineering Services Professional
1 month ago
Basingstoke, Hampshire, United Kingdom Premier Technical Recruitment Full timeAbout the RoleWe are seeking an experienced Engineering Services Professional to join our team in Basingstoke. As a key member of our Customer Relationship Centre team, you will provide technical support and guidance to customers, ensuring they receive the highest level of service and support. This role requires strong technical knowledge, excellent...
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Technical Support Specialist
2 weeks ago
Basingstoke, Hampshire, United Kingdom Premier Technical Recruitment Ltd Full time**Job Description**Become a key member of our professional UK Service Team supporting a range of automated laboratory and analysis equipment associated with Clinical and Industrial markets across the whole of the UK.We are seeking an experienced and proactive Engineering and Technical Customer Support Engineer to complement our globally renowned and...
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Technical Support Specialist
1 month ago
Basingstoke, Hampshire, United Kingdom Premier Technical Recruitment Full timeJob SummaryWe are seeking an experienced Technical Support Specialist to join our team in Basingstoke, providing top-notch customer service and technical support for automated laboratory and analysis equipment. This role involves working closely with internal and external customers, as well as the Field Service team, to deliver exceptional service and...
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Senior Electrical Engineering Professional
2 weeks ago
Basingstoke, Hampshire, United Kingdom The Engineer Full timeThe Engineer is looking for an experienced Sr. Electrical and Electronic Engineer to lead our engineering team in delivering high-quality solutions that meet safety and performance requirements. This role requires a skilled professional with a strong background in electrical/electronic engineering, experience in leading design, integration, and testing of...
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Electrical and Electronic Systems Engineer
2 weeks ago
Basingstoke, Hampshire, United Kingdom The Engineer Full timeWe are currently seeking an experienced Senior Electrical and Electronic Engineer to join our team at The Engineer. This role is ideal for a skilled professional looking to apply their electrical/electronic skills to challenging system integration, safety, security, or nuclear projects.Key Responsibilities:Integrate and work well in a team, supporting or...
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Electromagnetic Systems Engineer
4 weeks ago
Basingstoke, Hampshire, United Kingdom The Engineer Full timeElectromagnetic Systems EngineerWe are seeking a highly skilled Electromagnetic Systems Engineer to join our team at The Engineer. This role will involve applying technical expertise to electromagnetic engineering tasks.Location: RG7 4PR, easily accessible by car with free onsite parking.About the Role:Follow defined test plans and datasheets with...
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Technical Field Services Engineer
2 weeks ago
Basingstoke, Hampshire, United Kingdom CERCO LTD Full timeCERCO LTD is a dynamic and growing company that is seeking a skilled Technical Field Services Engineer to join our team. This role offers a salary of £45,000 - £55,000 per annum, depending on experience, and provides an excellent opportunity for career advancement.In this role, you will be responsible for attending customer sites to install and resolve IT...
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Engineering Solutions Expert
5 days ago
Basingstoke, Hampshire, United Kingdom Premier Technical Recruitment Full timeJob Summary: We are looking for a dedicated and results-driven Engineering Solutions Expert to join our UK-based service team. In this role, you will provide technical expertise and guidance to internal and external customers, ensuring seamless resolution of technical issues and continuous improvement of our services.Compensation: Up to £40,000 per annum...
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Engineering and Technical Services Expert
3 weeks ago
Basingstoke, Hampshire, United Kingdom Premier Technical Recruitment Full timeAbout the RoleWe are looking for an experienced Engineering and Technical Customer Support Engineer to join our team in Basingstoke. As a key member of our UK Service Team, you will be responsible for delivering exceptional levels of service to our customers, ensuring their needs are met and exceeded. You will provide technical support via various channels,...
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Engineering Services Specialist
3 weeks ago
Basingstoke, Hampshire, United Kingdom Premier Technical Recruitment Ltd Full timeJoin our dynamic team as an Engineering and Technical Customer Support Engineer, playing a pivotal role in delivering exceptional customer service and driving business growth.This challenging and varied role offers the opportunity to work with a globally renowned client, specialising in bespoke instrumentation and equipment solutions for the clinical and...
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Mechanical Design Expert
2 days ago
Basingstoke, Hampshire, United Kingdom The Engineer Full timeKey ResponsibilitiesA Mechanical Design Engineer (CAD) is required to join our Applied Warhead Engineering Team at The Engineer. As a key member of our team, you will be responsible for applying your expertise in support of AWE's Weapon Projects.Working within the Applied Engineering Group, we provide expertise that supports the engineering design and...
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EMC Test and Design Specialist
4 weeks ago
Basingstoke, Hampshire, United Kingdom The Engineer Full timeEMC Test and Design SpecialistThe Engineer is currently recruiting an EMC Test and Design Specialist to join their Technical Excellence & Development (TE&D) function.Key Responsibilities:To apply technical skills to Electromagnetic Engineering tasks.Degree or HNC/NVQ Level 3 in Electrical/Electronic Engineering or equivalent required.Previous experience in...
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Product Knowledge Manager
2 weeks ago
Basingstoke, Hampshire, United Kingdom The Engineer Full timeJob Description">You will be responsible for creating and maintaining technical documentation for our products, including user manuals, instruction guides, and other supporting materials.Our ideal candidate will have a strong background in engineering or manufacturing, with experience in creating technical documentation and a keen eye for detail.
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Customer Experience Expert
2 weeks ago
Basingstoke, Hampshire, United Kingdom Premier Technical Recruitment Full timeJob Description">Supporting Customers and Field TeamsAs an Engineering and Technical Customer Support Engineer, you will operate as a CRC system expert, providing technical support via various channels, including telephone, email, remote support applications, and on-site visits when required.Operating within SOPs">You will be expected to follow established...
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Technical Equipment Maintenance Engineer
2 weeks ago
Basingstoke, Hampshire, United Kingdom Rise Technical Recruitment Limited Full timeRise Technical Recruitment Limited is currently seeking a highly skilled Technical Equipment Maintenance Engineer to join our team. This role offers an exciting opportunity to develop your skills and expertise in maintaining state-of-the-art equipment.About the JobAs a Technical Equipment Maintenance Engineer, you will be responsible for carrying out regular...
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Test and Evaluation Specialist
2 weeks ago
Basingstoke, Hampshire, United Kingdom The Engineer Full timeJob SummaryWe are seeking an experienced Electromagnetic Systems Engineer to join our team. As a key member of our team, you will be responsible for designing and implementing test plans, conducting EMC testing, and providing technical expertise to support various projects.ResponsibilitiesDesign and implement test plans for EMC testing of various...
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Technical Support Engineer
1 month ago
Basingstoke, Hampshire, United Kingdom Crown Equipment Southeast Asia Full timeAbout UsCrown Equipment Southeast Asia is a leading provider of electric lift trucks, committed to delivering exceptional product design, engineering, and manufacturing. Our goal is to provide customers with the safest, most efficient, and ergonomic forklift trucks possible.We strive to deliver superior value through our brand promise: "Crown designs,...
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Electrical Systems Integration Specialist
2 days ago
Basingstoke, Hampshire, United Kingdom The Engineer Full timeJob DescriptionWe are seeking an experienced Senior Electrical and Electronic Engineer to join our team at AWE. This is an exciting opportunity for a skilled engineer to apply their knowledge and experience in electrical and electronic systems integration, safety, security, or nuclear projects.The successful candidate will have a strong background in...