Technical Support Engineer
1 month ago
Crown Equipment Southeast Asia is a leading provider of electric lift trucks, committed to delivering exceptional product design, engineering, and manufacturing. Our goal is to provide customers with the safest, most efficient, and ergonomic forklift trucks possible.
We strive to deliver superior value through our brand promise: "Crown designs, manufactures, distributes, services, and supports material handling products that provide customers with superior value."
Our company culture emphasizes quality and performance, built into every forklift truck we make. We prioritize teamwork and collaboration to ensure excellence in every aspect of our business.
Job DescriptionWe are seeking a highly skilled Field Service Technician to join our team in Southeast Asia. As a Field Service Technician, you will be responsible for delivering exceptional customer satisfaction by providing technical support, specialist installations, and diagnostics. You will work closely with our Field Service Engineering Team, Training Managers, and Technical Managers to ensure timely resolution of technical issues.
This role requires strong communication skills, as well as the ability to form effective links with internal teams. You will need to possess a full UK driving license and have experience working with Health & Safety requirements in a workshop environment.
Key Responsibilities- Provide technical support and assistance to customers
- Install and diagnose equipment
- Collaborate with internal teams to resolve technical issues
- Maintain accurate records and reports
- Full UK driving license
- Educated to a level equivalent to GCSE grade C in English and maths
- Experience working with Health & Safety requirements in a workshop environment
- Commitment to continuing personal and professional development
- Estimated salary: £50,000 - £60,000 per annum
- Company vehicle and fuel card provided
- 25 days annual leave plus bank holidays
- Company pension plan
- Excellent discount scheme with access to top brands
- Childcare voucher scheme
- Employee assistance programme
We offer our employees various social benefits to enhance their overall well-being and job satisfaction.
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