Technical Support Specialist
3 days ago
Salary: Up to £40,000 per annum (dependent on experience) + excellent benefits package.
Key Responsibilities:
- Provide technical support via phone, email, and remote applications to internal and external customers.
- Respond to customer enquiries and fault reports, resolving issues and generating necessary documentation.
- Develop and maintain knowledge of supported systems and attend company meetings as required.
Requirements: To be considered for this role, you should have at least ONC level or above in electronic engineering and demonstrate exceptional communication skills, organisational abilities, and a passion for delivering excellent customer service.
Working Arrangements: This is a hybrid working role, with regular attendance at our Basingstoke office required.
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