Technical Support Specialist

2 weeks ago


Basingstoke, Hampshire, United Kingdom Cloud Business Full time

We are seeking a Technical Support Specialist to join our team at Cloud Business in the UK. With at least 6-12 months experience in an IT Support environment, you will demonstrate a strong aptitude for attention to detail and good customer service.

Key Responsibilities:
  • Provide first and second line technical support to customers
  • Resolve technical issues in a timely and professional manner
  • Communicate effectively with stakeholders, including customers and internal teams
  • Maintain accurate records of support interactions
Requirements:
  • At least 6-12 months experience in an IT Support environment
  • Strong aptitude for attention to detail and good customer service
  • Excellent communication and interpersonal skills
  • Ability to work effectively in a team environment
What We Offer:
  • Competitive salary (£40,000 - £50,000 per annum)
  • Ongoing training and development opportunities
  • Opportunities for career progression


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