Technical Support Analyst
12 hours ago
Spectrum It Recruitment is seeking a skilled Technical Support Analyst - Cybersecurity to join our team in Basingstoke HQ.
This role involves providing technical support for cybersecurity-related issues, working closely with the Technical IT Security Support Specialist to ensure efficient administration of user accounts, including creation, transfers, permissions, and terminations, adhering to SLA requirements.
You will also use security tools to monitor, log, investigate, and resolve security incidents, risks, and implement preventative measures. Additionally, you will assist with testing and deploying patches to servers and desktops under the guidance of the Technical IT Security Support Specialist, collaborating with the IT Live Services Team.
The analyst will contribute to resolving action plans related to IT standards in support of customer and client contracts, such as ISO27001 and ISO9001.
Required skills and qualifications:
- Certifications in Microsoft (MCSE, MCSD) or Cisco (CCNA, CCNP, CCDA)
- Knowledge of Windows Operating Systems
- Basic Firewall\\[IPS\\[IDS Knowledge
Estimated salary: £45,000.
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