Customer Experience Expert

2 days ago


Basingstoke, Hampshire, United Kingdom Premier Technical Recruitment Full time

Job Description

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  1. Supporting Customers and Field Teams

As an Engineering and Technical Customer Support Engineer, you will operate as a CRC system expert, providing technical support via various channels, including telephone, email, remote support applications, and on-site visits when required.

Operating within SOPs

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You will be expected to follow established procedures and best practices surrounding Technical Complaint Handling, ensuring seamless communication with customers and internal stakeholders.



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