Senior Service Transition Lead

12 hours ago


London, Greater London, United Kingdom Areti Group | B Corp™ Full time £70,000 - £80,000

Areti Group | B Corp™ seeks a highly skilled Technical Operations Manager to lead successful service transitions from project teams into the Systems Operations and Support Team (SysOps). This key role involves orchestrating robust operational support for business-critical platforms.

Key Responsibilities
  • Lead transition of services from project teams to BAU support, ensuring smooth handover
  • Work with development, project management, and QA teams to define and execute service transition plans, including documentation, training, and knowledge transfer
  • Define and manage the criteria for acceptance of services into BAU support
  • Define operational readiness criteria, including service support models

The ideal candidate will have strong expertise in technical service delivery and service transition. They will work closely with incident management team to drive the incident lifecycle, ensuring swift resolution of service disruptions and effective coordination during major incidents. The salary for this position is estimated at £70-80k.



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