IT Service Transition Manager
5 days ago
About the Role
">As a highly skilled IT Service Transition Manager at Amber Labs, you will play a pivotal role in overseeing the seamless transition of IT services from development into live operations. With hands-on experience in Amazon Elastic Kubernetes Service (EKS), you will collaborate closely with technical and business stakeholders to ensure services meet operational requirements, leveraging Amazon EKS for container orchestration.
Key Responsibilities
- Lead the transition of new or changed services into production, ensuring service design and transition activities align with business and operational needs.
- Manage risks and issues associated with service transitions, collaborating with cloud and DevOps teams to ensure efficient Kubernetes cluster operations.
- Implement best practices for EKS in production environments, driving process improvements through continuous monitoring and feedback.
Required Skills and Experience
- A proven track record in Service Transition Management within large-scale, complex environments, with hands-on experience with Amazon EKS and Kubernetes.
- Strong understanding of ITIL service management frameworks, particularly in service transition, and proficiency in cloud platforms (AWS preferred) and microservices architecture.
- Excellent stakeholder management and communication skills, with the ability to work closely with development, operations, and business teams.
We offer a competitive salary of £80,000 per annum, plus benefits, including flexible working arrangements and opportunities for professional growth and development.
This is an exciting opportunity to join our team as a Contract position, requiring current active SC clearance. Please note that we are unable to consider candidates who require sponsorship or hold a visa of any type.
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