Service Transition Manager
1 month ago
About FDM Group Ltd.
We are a global business and technology consultancy, recruiting the brightest talent to become the innovators of tomorrow. Our team is dedicated to delivering exceptional results, and we're looking for an experienced Service Transition Manager to join us in London or Manchester.
Job Summary
We're seeking a seasoned Service Transition Manager to lead our clients' transition into live operations. As a key member of our team, you'll be responsible for designing and implementing a Service Readiness Process (SRP) to ensure seamless service delivery.
About You
To be successful in this role, you'll need:
- A proven track record in IT service management, with a strong focus on service transition.
- Excellent communication and interpersonal skills, with experience working with cross-functional teams and stakeholders.
- Strong resource management and planning skills, with the ability to prioritize tasks and meet deadlines.
- ITIL Foundation certification and/or equivalent experience.
- Experience with service design, particularly defining operational requirements.
- Good commercial and contract awareness skills.
What We Offer
In return for your expertise, we offer a competitive salary package, including:
- A salary range of £60,000 - £80,000 per annum, depending on experience.
- A comprehensive benefits package, including access to our Buy As You Earn share scheme and opportunities for professional development.
- The chance to work with a leading employer in the industry, with a strong commitment to diversity and inclusion.
About FDM Group Ltd.
FDM Group Ltd. is an equal opportunity employer, and we welcome applications from talented individuals who share our values and are passionate about delivering exceptional results.
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