Aftersales Support Expert

2 days ago


Newry, United Kingdom Gen Tech Recruitment Full time
Aftersales Support Expert Job Description
">

We are seeking an experienced Aftersales Support Expert to join our team at GenTech Recruitment in Newry. The successful candidate will have prior experience with customer service and excellent communication skills.


">Job Overview:

The Aftersales Support Expert will be responsible for providing a responsive, efficient and cost-effective service to customers by addressing customer complaints and issues promptly and effectively.


">Main Responsibilities:
  • Address customer complaints and issues promptly and effectively.
  • Provide excellent customer service to meet or exceed customer expectations.
  • Work collaboratively with other departments to resolve customer queries and issues.
  • Develop and implement strategies to improve customer satisfaction and loyalty.

">Requirements:

The ideal candidate will possess:

  • Prior experience in customer service or a related field.
  • Excellent communication and interpersonal skills.
  • Ability to work well under pressure and prioritize tasks effectively.
  • Knowledge of sales order processing systems and procedures.

">Salary:

£27,000 - £29,000 (DOE)



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