Aftersales Service Advisor

1 day ago


Newry, United Kingdom Gen Tech Recruitment Full time

A leading recruitment agency, Gen Tech Recruitment, is seeking an Aftersales Service Advisor to join their team in Newry. This role involves providing exceptional customer service and support in the aftersales department. The successful candidate will be responsible for resolving customer inquiries, ensuring effective communication, and maintaining strong relationships with customers and dealers.

Key Responsibilities:
  • Respond promptly to customer enquiries regarding service, repairs, and spare parts
  • Ensure effective communication regarding price quotes, lead times, and other important details
  • Enter accurate and timely data into computerized sales order processing systems
  • Work collaboratively with cross-functional teams to resolve common problems and provide solutions
  • Process orders from start to finish, including booking transport and invoicing

The ideal candidate will have prior experience with computerized Sales Order Processing Systems and possess excellent collaboration and organizational skills. Strong IT skills, particularly in Microsoft Office applications, are also essential. The salary for this role is estimated at £28,500 per annum, reflecting the company's commitment to offering a competitive compensation package.


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