Customer Service Representative

3 days ago


Newry, United Kingdom Gen Tech Recruitment Full time

Job Overview: Gen Tech Recruitment is seeking an experienced Aftersales Advisor to join our team in Newry. As an Aftersales Advisor, you will play a crucial role in delivering exceptional customer service and support in the aftersales department.

Responsibilities:

  • Provide prompt and effective responses to customer enquiries
  • Ensure accurate and timely entry of sales orders onto the computerized system
  • Collaborate with cross-functional teams to resolve customer issues
  • Process orders through to despatch and invoicing
  • Facilitate customer payment for non-credit customers

Requirements:

  • Experience working in a similar role
  • Strong collaboration and problem-solving skills
  • IT proficiency and Microsoft Office skills
  • Excellent organizational and time management skills

Compensation: £27,000 - £29,000 per annum, depending on experience.



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