Customer Service Representative
6 months ago
Job Title**:Customer Service Executive, Newry**
**Salary**: up to £22,250-£24,000 (Depending on Experience)
Location: Newry, Co Down
Reports to: Customer Service Manager
Status: Full-time/Permanent
Hours of Work: Mon - Fri 9.00am - 5.00pm (Rotational Saturday’s 9.00am - 12.30pm & Sunday’s 9.00am - 4.00pm - with 1 months’ notice in advance)
Holidays: 29 (Including Statutory) days annual leave
With over 30 years’ experience our client has grown to become one of the UK & Ireland’s leading food-to-go manufacturers. They produce an extensive range of chilled, hot, frozen & bakery products across four manufacturing sites in Newry, Dublin and London. It is one of the fastest growing food businesses in Ireland. The business prides itself on employing highly innovative and team-oriented individuals that can help drive the food to go market.
Our client is currently looking for a Positive & Friendly Customer Service Executive to join their Customer Service Team based in Newry, Co. Down.
**Key Responsibilities / Accountabilities**:
- Answering inbound calls and providing information to clients
- Making outbound calls where required
- Capturing and processing customer orders
- Respond & deal with customer queries
- Liaise with all departments within the business
- Reception cover
**Skills & Experience**:
- Excellent Communication Skills
- IT Skills to include Microsoft Excel and Microsoft word desirable but not essential
- Accurate data entry skills
- Positive & motivated person with a passion to deliver excellent Customer Service
- 1 years’ experience in Customer Service desirable but not essential
- Graduates welcome to apply
If you are looking for a new challenge and are keen to join a dynamic and forward thinking team, please apply.
**Job Types**: Full-time, Permanent
**Benefits**:
- Company events
- Free parking
- On-site parking
- Work from home
Schedule:
- 8 hour shift
- Monday to Friday
**Education**:
- A-Level or equivalent (preferred)
**Experience**:
- customer service: 1 year (preferred)
Licence/Certification:
- Driving Licence (preferred)
Work Location: In person
Reference ID: Customer Service Representative
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