Aftersales Advisor

3 months ago

Newry, United Kingdom HAYS Full time
Aftersales Advisor - Newry

Aftersales Advisor - Newry   

Your new company 
Do not wait for this job to pass you by.  This is an amazing opportunity to join an award-winning global company based in Newry.
 This company is a very well established successful company having been in business for over 20 years and have gone from strength to strength and are now a market leader supplying their products globally.  This is a very exciting time to join this company as once again they have expansion plans.  Due to expansion they are recruiting for a Aftersales Advisor.  The hours of work are Monday to Thursday 8.30-5.30 and Friday 8.30-4.15.  Salary is 28k-30k.
The Role:
As Aftersales advisor duties include:

Respond promptly to customer enquiries relating to service, repairs and spare partsEnsure effective communication regarding price quotes, lead times etcEnter parts and warranty sales orders onto the computerised sales order processing system in a accurate and timely mannerWork cross-departmentally to solve solutions to common problems for customers and dealersProcess orders through to despatch and invoicing to include booking transportIssue job instructions to field engineers and follow through to ensure work is completed.Facilitate customer payment for non-credit customersCoordinate the manufacture of replacement parts for older version products with the Production Team, and liaise with customer on lead times, despatch, and delivery times.Build and maintain strong, long-lasting customer relationshipsConduct customer satisfaction surveys and gather feedback to improve servicesAddress and resolve customer complaints and issues promptly and effectively. What you'll get in return 
You will receive an excellent salary up to 30k, 29 days holidays, great working environment, opportunity to join a expanding global business.

  What you need to do now 
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career. # 4596504

  • Aftersales Advisor

    3 months ago

    Newry, Northern Ireland, Northern Ireland, United Kingdom Hays Full time

    Aftersales Advisor - Newry Aftersales Advisor - Newry Your new company Do not wait for this job to pass you by. This is an amazing opportunity to join an award-winning global company based in Newry. This company is a very well established successful company having been in business for over 20 years and have gone from strength to strength and are now a...

  • Aftersales Advisor

    3 months ago

    Newry & Mourne, United Kingdom Hays Full time

    Aftersales Advisor - Newry Aftersales Advisor - Newry Your new company Do not wait for this job to pass you by. This is an amazing opportunity to join an award-winning global company based in Newry. This company is a very well established successful company having been in business for over 20 years and have gone from strength to strength and are now a...

  • Aftersales Advisor

    6 months ago

    Newry, United Kingdom Hill Engineering Ltd Full time

    Hill Engineering has been a global manufacturer & exporter of award-winning excavator attachments since 1994. We manufacture a range of fully automatic quick couplers at our Headquarters in Newry. **Main Purpose of Role**: Working in our aftersales department you will provide a responsive, efficient and cost effective service to customers, which exceeds...

  • Parts Advisor

    5 months ago

    Newry, United Kingdom CR Morrow Ltd Full time

    Due to the continued development of our Aftersales business, we require an Parts Advisor to join our busy Team. As a Parts Advisor, you will be responsible for: - Processing/Costing of Retail, Internal & Warranty work - Inbound and Outbound calling - Pre Pic for w/shop service & repairs - Processing purchase invoices - Processing & filing of paper work -...

  • Senior Parts Advisor

    6 months ago

    Newry, United Kingdom CR Morrow Ltd Full time

    Due to the continued development of our Aftersales business, we require a Parts Advisor to join our busy Team. As a Parts Advisor, you will be responsible for: - Processing/Costing of Retail, Internal & Warranty work - Inbound and Outbound calling - Pre Pic for w/shop service & repairs - Processing purchase invoices - Processing & filing of paper work -...

  • Stores/warehouse Advisor

    6 months ago

    Newry, United Kingdom CR Morrow Ltd Full time

    Due to the continued development of our Aftersales business, we require a Parts Advisor to join our busy Team. As a Parts Advisor, you will be responsible for: - Processing/Costing of Retail, Internal & Warranty work - Inbound and Outbound calling - Pre Pic for w/shop service & repairs - Processing purchase invoices - Processing & filing of paper work -...

  • Retail Assistant

    6 months ago

    Newry, United Kingdom Boots Full time

    Summary Job Reference: 231122BR - Job Reference: 2 3 1 1 2 2 B R Newry Buttercrane Shopping Centre Permanent 37.5 Hours **About the opportunity** An important role in providing our customers and patients the very best experience at Boots Opticians throughout the customer journey. You don’t need optical experience to join us as a Retail Assistant, but...