Sales Support Specialist

2 days ago


Newry, United Kingdom Gen Tech Recruitment Full time

Aftersales Advisor Job Description:

The successful candidate will be responsible for providing a high level of customer satisfaction by responding promptly to enquiries, ensuring effective communication, and resolving issues efficiently.

Key Responsibilities:

  • Respond to customer queries regarding service, repairs, and spare parts
  • Enter sales orders onto the computerized system accurately and on time
  • Work collaboratively with cross-functional teams to resolve common problems
  • Process orders through to despatch and invoicing
  • Facilitate customer payment for non-credit customers
  • Liaise with the production team to coordinate replacement parts manufacturing

Essential Criteria:

  • Prior experience working in a similar role
  • Strong collaboration and problem-solving skills
  • IT proficiency and Microsoft Office skills
  • Excellent organizational and time management skills

Estimated Salary Range: £27,000 - £29,000 per annum, depending on experience.



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