SEND Deputy Manager
2 weeks ago
Job Overview
We are seeking a highly skilled Deputy SEND Operations Manager to join our SEND Team in Islington. The successful candidate will be responsible for managing the statutory Education, Health and Care needs assessment, review and placement processes.
The ideal candidate will have a strong knowledge of the Local Authority SEND landscape and legislation, as well as excellent interpersonal skills and the ability to motivate and mentor staff. They will also be able to develop and maintain productive relationships with colleagues, partners, agencies and most importantly children, young people and their families.
Main Duties of the Job
- Managing a small number of young people with complex needs, dispute resolution and mediation processes.
- Managing the quality assurance of EHCPs to ensure they are specific, compliant and include measurable outcomes.
- Liaising with the Virtual School to ensure Children Looked After are appropriately placed and achieving the outcomes as specified in the EHCP.
- Acting as the SEND link to commissioning functions, including social care placements, out of borough and Independent Special School placements.
- Line managing a small team of SEN Keyworkers responsible for new assessments, annual reviews and placement searches.
- Monitoring performance against all statutory timescales, monitoring workload allocation and providing advice and guidance.
- Providing high quality advice, guidance and support to colleagues in Pupil Services, partner agencies and schools, on the legal framework relating to children and young people with an EHCP or who are under assessment or for whom a request for assessment may be appropriate.
- Lead on investigating and responding to complaints, councillor enquiries, and other challenges.
- Ensuring that there are appropriate procedures in place to ensure that children and young people with EHC Plans who are being educated out of school/college settings receive the support that they require, including managing the Annual Review process for these children and young people.
- Representing the SEND team and/or Pupils Services at multi-agency meetings, as required.
- Providing mentoring, coaching and performance management to keyworkers to help develop their knowledge and experience and ability to manage young people with a complex range of needs.
- Contributing to Islington's areas of responsibility in the Change Programme Partnership as part of the testing and implementation phase of the new SEND and AP Improvement plan.
Working for Our Organisation
Islington Council is an equal opportunities employer and is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. We expect all staff and volunteers to share this commitment. Successful candidates will be required to undertake a Criminal Record Check.
Detailed Job Description and Main Responsibilities
To be a successful Deputy Manager & Complex Case Lead, you will be passionate about making a positive difference to the lives of children and young people, as well as demonstrating the following skills:
- Be educated to degree level and/or have appropriate professional qualification/s or experience.
- Have demonstrable knowledge and understanding of legislation, statutory frameworks and policy affecting services for children, young people and families in relation to SEND.
- Have significant experience of leading on and resolving complex cases within a Local Authority SEND department, including those in tribunal.
- Experience of line management and/or caseload management for other staff.
- Have experience of building and maintaining successful relationships with a range of partners, especially families and schools.
- Have a high level of determination, personal drive, energy and ambition to achieve challenging targets and improve outcomes.
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