Customer Service Representative
1 month ago
We are seeking an experienced Customer Service Executive to join our team in Marlow. As a key member of our customer-facing team, you will be responsible for delivering exceptional service to our clients.
Job DescriptionThis is a full-time opportunity that involves dealing with high volumes of inbound calls and emails. You will work closely with internal stakeholders, including Sales and Marketing, Logistics, and After-Sales Support, to manage queries and resolve issues efficiently.
Key Responsibilities- Manage direct customer orders and deal with general enquiries, complaints, returns, and delivery tracking queries
- Communicate effectively with customers via telephone or electronically via CRM systems
- Evaluate and escalate complex customer complaints to relevant stakeholders for resolution
- Collaborate with internal teams to improve the efficiency of the customer service process
To be successful in this role, you will need:
- Previous experience in a customer-facing position, preferably in a call centre or sales environment
- Strong communication and problem-solving skills, with the ability to work under pressure
- Knowledge of CRM systems and data entry skills
- A self-motivated approach to work, with a passion for delivering excellent customer service
We offer a competitive salary, benefits package, and opportunities for professional growth and development.
Estimated Salary Range:£25,000 - £35,000 per annum, depending on experience.
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Customer Service Representative
2 weeks ago
Marlow, United Kingdom Ttigroup Full timeAbout the RoleWe are seeking a highly motivated and customer-focused Customer Service Representative to join our UK Operations Team.As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, resolving their queries, and ensuring their satisfaction with our products and services.
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Customer Service Representative
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Customer Service Representative
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Customer Service Representative
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Marlow, United Kingdom SRG Full timeOverviewWe are seeking a highly skilled Customer Service Representative to join our team at SRG in Marlow. This role offers the opportunity to work with a leading pharmaceutical company, providing exceptional customer service and support.
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Customer Service Representative
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Customer Service Executive
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Marlow, United Kingdom Trinity Resource Solutions Full timeJob OverviewWe are seeking a highly skilled Customer Service Representative to join our team at Trinity Resource Solutions in the UK market.The ideal candidate will have proven experience in delivering exceptional customer service across various business sectors, with a strong focus on analytical and customer management skills.
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Customer Service Representative
13 hours ago
Marlow, United Kingdom Trinity Resource Solutions Full timeAbout the RoleTrinity Resource Solutions is seeking an experienced Customer Services Executive with a strong background in the Business to Business market for our UK operation. This full-time, permanent role offers a work-from-home option after successful completion of training and probation.
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Customer Service Representative
5 days ago
Marlow, United Kingdom Paradigm Housing Group Full timeCompany OverviewAt Paradigm Housing Group, we prioritize our customers' needs in everything we do. We are seeking motivated individuals to join our Customer and Neighbourhood Team on a permanent basis.
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Customer Service
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UK Customer Experience Representative
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Customer Services Executive
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Customer Service Specialist
2 days ago
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Customer Service Ambassador
2 days ago
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Customer Service Expert
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Customer Service Advisor
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Customer Service Liaison
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