Customer Service/office Administrator
5 months ago
**CUSTOMER SERVICE SUPERSTAR JOIN THE REDPANDA FULFILMENT TEAM (MARLOW)Do you thrive on keeping customers happy?**Redpanda Fulfilment, a leading warehousing and logistics company based in Marlow, is seeking a passionate and organized Customer Service Representative to join our team**What you'll be doing**:
- Be the friendly face (or voice) of Redpanda, providing exceptional customer service to our valued clients
- Manage the day-to-day needs of our customers, ensuring their satisfaction
- Process and book customer jobs efficiently and accurately
- Oversee all aspects of assigned jobs, guaranteeing they are completed according to our high standards
- Maintain and update internal systems with relevant customer information
**We offer**:
- A supportive and collaborative work environment
- Comprehensive training to get you up to speed
- Competitive salary and benefits package
- Regular hours: Monday-Friday, 9:00 AM to 4:30 PM
**Are you the perfect fit?**
- You have a genuine passion for providing excellent customer service
- You possess strong organizational skills and a meticulous eye for detail
- You're a team player with a positive and can-do attitude
- You're proficient in using computers and comfortable learning new software
We offer competitive compensation based on experience.
**Job Types**: Full-time, Permanent
**Benefits**:
- Company pension
- Free parking
- On-site parking
Schedule:
- 8 hour shift
**Education**:
- GCSE or equivalent (preferred)
**Experience**:
- Customer service: 1 year (preferred)
- Administrative experience: 1 year (preferred)
**Language**:
- English (preferred)
Licence/Certification:
- Driving Licence (preferred)
Work Location: In person
Reference ID: Customer Service Office Admin
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