Savings Account Administrator
6 days ago
Job Title: Savings Account Administrator
About Us: At Newbury Building Society, we are passionate about providing exceptional customer service to our members. We value our employees and strive to create a supportive and inclusive work environment.
Salary: The estimated salary for this role is £22,000 - £28,000 per annum, depending on experience.
Job Description:
Company Overview:
Newbury Building Society is a leading financial services provider in the UK. We offer a range of savings accounts and mortgage products to individuals and businesses. Our team is dedicated to delivering excellent customer service and building long-lasting relationships with our members.
Key Responsibilities:
- Handle customer inquiries and requests related to their savings accounts via phone, email, and online chat.
- Contact customers to discuss their account queries and provide solutions.
- Process account transactions, including deposits and withdrawals.
- Ensure accurate and timely completion of tasks, meeting deadlines and quality standards.
- Collaborate with colleagues to resolve complex issues and improve customer satisfaction.
Required Skills and Qualifications:
- Excellent communication and interpersonal skills.
- Ability to work accurately and efficiently in a fast-paced environment.
- Basic computer skills and knowledge of Microsoft Office applications.
- Aptitude for learning and adapting to new systems and processes.
Benefits:
- Competitive salary and bonus structure.
- Pension scheme and life insurance.
- Flexible working hours and remote work options.
- Ongoing training and development opportunities.
Why Join Us:
We believe in creating a positive and supportive work environment that encourages collaboration and growth. If you are a motivated and customer-focused individual who is eager to develop your skills and expertise, we encourage you to apply for this exciting opportunity.
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