Hotel Relationship Manager
2 weeks ago
We are the fastest growing and most significant accommodation supplier to the travel industry. Our global company offers ground services such as hotel transfers, tours, and activities to travel professionals.
Our products help our partners and customers create amazing travel experiences through a range of solutions including Retail Online platform integration, Connectivity hub, and distribution APIs. Our systems process up to 5 billion search requests daily and deliver amazing outcomes using leading-edge technology and innovative thinking.
As a subsidiary of Web Travel Group (ASX: WEB), an ASX 200 listed company operating a global digital travel business, we pride ourselves on being a wholesale global travel organization with a strong presence in 50 countries.
Key Responsibilities- Maintain direct relationships with hotel partners and address their queries in a timely and professional manner.
- Work closely with the Contracts Manager to implement market strategies for key geographical areas and ensure their success.
- Evaluate product performance, determine follow-up actions, and provide joint feedback with the Contracts Manager.
- Implement training programs for hotel partners on supplier interfaces and extranet tools.
- Undertake regular price comparisons for destinations to ensure the best rates are offered.
- Advanced English language skills (written and verbal).
- Familiarity with contracting platforms and the travel industry is a plus.
- Commercial awareness and ability to build effective working relationships both internally and externally.
- Strong communication, influencing, and negotiation skills.
- Ability to work independently and as part of a team.
We take pride in our dedicated team of friendly, energetic, and passionate professionals who share a common goal of delivering unbeatable service and support to our partners.
With over 50 languages spoken by our workforce, we offer a dynamic environment where you can grow, influence, and impact change.
Join us in shaping the future of the travel industry as a Hotel Relationship Manager - Benelux.
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