Help Desk Professional

1 month ago


London, Greater London, United Kingdom Datawrapper GmbH Full time

Are you a customer-centric individual with a passion for problem-solving? Do you enjoy working in a fast-paced environment where no two days are ever the same? If so, we'd love to hear from you At Datawrapper GmbH, we're seeking a Help Desk Professional to join our Customer Support and Success team.

This role offers an exciting opportunity to work with a talented team, learn new skills, and make a meaningful impact. As a Help Desk Professional, you'll be responsible for providing exceptional customer service, troubleshooting technical issues, and collaborating with cross-functional teams to resolve complex problems. Our compensation package includes a salary of €50,000 per year, 30 days of vacation, and a 2000 euro yearly education budget.

If you're passionate about helping others and have a knack for finding creative solutions, we'd love to hear from you In this role, you'll have the opportunity to work on a wide range of projects, from resolving technical issues to collaborating with stakeholders. You'll also contribute to the growth and development of our product by identifying areas for improvement and suggesting innovative solutions.

About the Role
  • Provide top-notch customer support via email, phone, or chat
  • Troubleshoot technical issues and resolve complex problems
  • Collaborate with cross-functional teams to identify areas for improvement and suggest innovative solutions
  • Develop and maintain knowledge base articles and documentation


  • London, Greater London, United Kingdom The White Company Full time

    The White Company is seeking a Help Desk Professional to join our team. As a Help Desk Professional, you will be responsible for providing exceptional customer service and technical support to our customers.Key Responsibilities:Respond to customer inquiries and resolve issues in a timely and professional mannerProvide technical support and troubleshooting...


  • London, Greater London, United Kingdom Command Recruitment Full time

    We are seeking a Help Desk Professional to join our team in London. As a Help Desk Professional, you will be responsible for providing 2nd and 3rd line technical support for all incidents and service requests reported to the Service Desk.Key Responsibilities:Provide support to all users, troubleshooting general problems and answering queries from...


  • London, Greater London, United Kingdom Allegiance Group Full time £25,000

    IT Support PositionWe are looking for a Help Desk Professional with 1-2 years of experience in IT support to join our team in Worcester. As a Help Desk Professional, you will be responsible for providing first-line support, troubleshooting technical issues, and ensuring smooth IT operations for clients.Key Responsibilities:Providing IT support via phone,...


  • London, Greater London, United Kingdom Senitor Associates Full time £28,000 - £30,000

    We are seeking a highly skilled Help Desk Professional to join our team at Senitor Associates in Newcastle, UK. This role involves providing expert technical support to clients, driving business growth and success.Key Responsibilities: Answer telephone inquiries from contractual clients, recording tickets and collecting information about issues. Investigate...


  • London, Greater London, United Kingdom RELX Full time

    We are seeking a highly skilled Help Desk Professional to join our team at RELX in London. As a key member of our IT department, you will be responsible for providing technical assistance to computer system users and answering questions or resolving computer problems for clients.The ideal candidate will have excellent verbal and written communication skills...


  • London, Greater London, United Kingdom CV-Library Full time

    About the Job:We are currently seeking a Help Desk IT Professional to join our IT Service Desk team.As a Service Desk Support Engineer, you will be responsible for providing technical support and troubleshooting services to our customers.The ideal candidate will have a strong technical background, excellent communication skills, and the ability to work...


  • London, Greater London, United Kingdom CV-Library Full time

    Job Description: We are seeking an IT Help Desk Professional to provide technical support to our users. The successful candidate will have excellent problem-solving skills, experience working in a corporate environment, and strong customer service skills.Key Responsibilities:Provide technical support to users.Respond to user inquiries via phone, email, and...


  • London, Greater London, United Kingdom Proactive Appointments Limited Full time

    Are you a highly motivated and technically skilled individual looking for a new challenge? Proactive Appointments Limited is seeking a Help Desk Professional to join their team in London. As a 2nd Line Support Analyst, you will provide technical support to users at 1st and 2nd line levels, as well as support laptop refreshes and BAU Support.In this role, you...


  • London, Greater London, United Kingdom DVF Recruitment Full time

    We are seeking an experienced IT Support Analyst to join our team at DVF Recruitment. As a key member of the IT department, you will be responsible for providing technical support to our clients.This role requires strong analytical and problem-solving skills, as well as excellent communication abilities. The ideal candidate will have a solid understanding of...


  • London, Greater London, United Kingdom DVF Recruitment Full time

    Join DVF Recruitment's team as an IT Support and Service Desk Operator and take advantage of this exciting opportunity to develop your technical expertise while making a real difference in the lives of our clients.In this role, you will be responsible for providing exceptional technical support, resolving complex issues, and collaborating with internal teams...


  • London, Greater London, United Kingdom Senitor Associates Full time £28,000 - £30,000

    Job SummaryWe are seeking a highly skilled help desk professional to join our team and provide technical support for our clients.The successful candidate will be responsible for managing and resolving technical issues, providing excellent customer service, and working effectively in a fast-paced environment.Responsibilities:Serve as the first point of...


  • London, Greater London, United Kingdom PFH Technology Group Full time

    Why Join Us?PFH Technology Group is a forward-thinking ICT company that offers a collaborative and dynamic work environment. We pride ourselves on our commitment to delivering exceptional customer service and strive to make a positive impact on our clients' businesses. As a Help Desk Professional, you will be part of a talented team that works together to...


  • London, Greater London, United Kingdom Great Ormond Street Hospital NHS Foundation Trust Full time

    We are seeking an experienced Epic Systems Help Desk Professional to join our team at Great Ormond Street Hospital NHS Foundation Trust. As an Epic Systems Help Desk Professional, you will provide technical support for our Epic system, working closely with our users to resolve issues and improve their overall experience.About the RoleWe are recruiting new...


  • London, Greater London, United Kingdom Leo Recruitment Limited - IT Recruitment Solutions Full time £29,000

    Are you a skilled and enthusiastic IT professional looking for a challenging role in a dynamic company? We are seeking an experienced Help Desk Technician to join our team at Leo Recruitment Limited - IT Recruitment Solutions in Poole, Dorset. As a Help Desk Technician, you will be responsible for providing 1st Line Support to customers across applications...

  • Help Desk Specialist

    1 month ago


    London, Greater London, United Kingdom Great Ormond Street Hospital NHS Foundation Trust Full time

    Are you passionate about providing exceptional customer service and technical support? We are seeking a highly motivated and organized Help Desk Specialist to join our team at Great Ormond Street Hospital NHS Foundation Trust. As a Help Desk Specialist, you will be the first point of contact for all users of our Epic system, providing support for...


  • London, Greater London, United Kingdom DVF Recruitment Full time

    An IT Help Desk Specialist is required by a leading international law firm to provide first and second line support. Key requirements include Windows 10 Professional experience, an understanding of Active Directory, knowledge of Citrix, Document Management Systems, and Professional Services specific applications.The ideal candidate will have legal or...


  • London, Greater London, United Kingdom Select Appointments Full time

    Job Summary:We're looking for a Help Desk Technician to join our IT team. As a Help Desk Technician, you'll be responsible for providing first-line technical support to our clients.Your Main Responsibilities:Respond to client queries and resolve technical issues promptly and efficiently.Escalate complex issues to senior engineers when necessary.Collaborate...


  • London, Greater London, United Kingdom Jackson Green Recruitment Limited Full time

    Help Desk Position AvailableWe are seeking a highly motivated and organized individual to fill the role of Help Desk Technician at Jackson Green Recruitment Limited.Main Duties and Responsibilities:To receive and respond to IT-related incidents and service requests via phone, email, and portal.To possess excellent customer service and communication skills,...


  • London, Greater London, United Kingdom Jackson Green Recruitment Limited Full time

    Service Desk Analyst Job Description:We are seeking an experienced Service Desk Analyst to join our team at Jackson Green Recruitment Limited. The successful candidate will be responsible for providing technical support and resolving IT-related incidents/service requests.Key Responsibilities:Take/logging/monitoring/resolving IT related incidents/service...


  • London, Greater London, United Kingdom monday, Israel Full time

    About Us:At monday.com, we believe in empowering our employees to perform at their best. Our Information Systems and Data Organization plays a critical role in achieving this goal by providing exceptional technical support and maintaining a seamless technology infrastructure.As a Technical Help Desk Professional, you will be responsible for providing timely...