Night Guest Services Coordinator

20 hours ago


Edinburgh, Edinburgh, United Kingdom Apex Grassmarket Hotel Full time

A rewarding career opportunity has arisen at Apex Grassmarket Hotel for a highly motivated and experienced Night Guest Services Coordinator. As a key member of our front office team, you will play a vital role in ensuring the smooth operation of our hotel, providing exceptional service to our guests and colleagues alike.

This is a fantastic opportunity to join a dynamic and innovative team, working together to deliver an unforgettable experience for our guests. Key responsibilities include:

  • Managing guest relationships and resolving any issues promptly and professionally
  • Coordinating daily operations, including check-in and check-out procedures, room assignments, and guest services
  • Providing expert knowledge of hotel facilities and services, ensuring guests receive tailored recommendations and advice
  • Collaborating with colleagues to achieve business objectives and drive revenue growth

As a valued member of our team, you will enjoy a comprehensive benefits package, including a competitive salary of £24,500 per annum, 29 days' holiday, and access to our employee assistance program and cycle-to-work scheme.

If you are a results-driven and customer-focused individual with a passion for delivering exceptional service, we invite you to apply for this exciting opportunity.



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