Night Reception Supervisor

23 hours ago


Edinburgh, Edinburgh, United Kingdom Klarent Hospitality Limited Full time
Job Description

We are seeking a highly skilled Night Reception Supervisor to provide exceptional customer service and maintain the highest standards of hospitality at our hotels.

As a key member of our team, you will be responsible for managing the night reception area, ensuring seamless guest check-ins and check-outs, and maintaining accurate records. You will work closely with the night team to ensure that all guests receive a warm and welcoming experience.

Your duties will include:

  • Providing excellent customer service to guests, responding promptly to their queries and resolving any issues efficiently.
  • Managing the night reception desk, including handling cash transactions, processing guest payments, and maintaining accurate records.
  • Coordinating with the night team to ensure that all guests receive a high level of service, from check-in to check-out.
  • Maintaining a clean and organized workspace, adhering to health and safety standards.

The ideal candidate will have previous experience in a customer-facing role, excellent communication skills, and a positive attitude. You should be able to work effectively as part of a team and demonstrate a commitment to delivering exceptional customer service.

We offer a competitive salary of £22,500 - £25,000 per annum, depending on experience, plus a range of benefits including meals on duty, staff discounts, and opportunities for career development.



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