Night Reception and Service Coordinator

1 day ago


Edinburgh, Edinburgh, United Kingdom Britannia Hotels Full time
About the Job:
The Night Supervisor is a key role within our hotel, responsible for leading the front desk operations during night shifts. The successful candidate will be responsible for managing a small team, ensuring seamless customer service, and maintaining high standards of cleanliness and security.

Key Responsibilities:
- Manage and lead the night shift team, providing guidance and support as needed
- Ensure that all public areas are clean and well-maintained, preparing for events and activities
- Conduct regular security checks and floor inspections to maintain a safe environment for guests and staff
- Provide exceptional customer service, addressing guest queries and concerns promptly and professionally
- Collaborate with other departments to ensure a smooth operation and resolve any issues that may arise

What We Look For:

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