Luxury Night Services Coordinator
5 days ago
The Roseate Edinburgh Ltd is seeking a highly skilled and experienced Luxury Night Services Coordinator to join their team in Scotland.
This is a 42-hour per week position, based on patterns of 04 ON 04 OFF 07.45pm until 08.15am, with 12 hours shift per week.
About the Role:
- Provide exceptional customer service and ensure smooth hotel operations during night shifts.
- Maintain high standards of service and operational efficiency in all areas of responsibility.
- Be fully conversant with emergency and security procedures within the hotel and take charge of any situation that may arise.
- Patrol the hotel to ensure a safe and secure environment for residents, staff, and customers.
- Process night audit and end-of-day procedures accurately and efficiently.
About You:
- You will have front office experience within a 4/5* star environment.
- You possess excellent customer service skills, attention to detail, and ability to work under pressure.
- You have a well-groomed appearance, initiative, loyalty, maturity, respect for confidentiality, discretion, positive attitude, and dependability.
- You have an excellent command of English, both spoken and written.
What We Offer:
- Meals on duty
- Provision and laundry of uniform
- Employee recognition awards
- Performance review and personal development plan
- Internal transfer and promotion opportunities
- Support in the development of your career
- Preferential room rates within the hotel group for yourself and family & friends
Requirements:
- You must be eligible to live and work in the UK.
- You must be in possession of a current work visa.
Estimated Salary: £30,000 - £40,000 per annum, depending on experience.
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